Office Assistant

NES Fircroft; Manchester; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life insurance

Company pension

Job summary

NES Fircroft in Manchester is seeking an organised Office Assistant to support our busy office. You will welcome visitors, maintain reception and meeting rooms, and provide a hands-on admin support across expenses, invoices, post and deliveries.

The role requires proactive, customer-facing approach, excellent communication, and strong MS Office skills. You will help coordinate events, hospitality, and internal communications, contributing to a positive workplace experience.

Qualifications

• At least 1 year of customer-facing experience.
• Strong verbal and written communication abilities.
• Excellent organisational skills and attention to detail.
• Proficiency with Microsoft Outlook, Word, Excel and PowerPoint.

Responsibilities

• Maintain reception area and meeting room standards.
• Greet visitors and manage front-of-house enquiries.
• Assist with administrative duties including expenses, invoices, post and deliveries.
• Coordinate meeting room calendar and catering when needed.
• Support office operations and internal communications.

Skills

Customer-facing experience

Excellent communication

Organisational skills

Attention to detail

MS Office proficiency

Tools

Microsoft Office

Job description

Are you a highly organised, people-focused professional who thrives in a busy office environment? We are looking for an enthusiastic Office Assistant to play a key role in creating an exceptional workplace experience in our Manchester office. This is a varied, hands‑on position where no two days are the same, offering the opportunity to support colleagues, welcome visitors, coordinate office activities, and help ensure the smooth day‑to‑day running of the office.

• What You'll Be DoingOffice Organisation: Maintain the presentation and upkeep of reception, meeting rooms, office spaces, and kitchen areas, ensuring all environments remain clean, organised, fully stocked, and welcoming.
• Visitor Experience: Provide a professional and friendly front‑of‑house service by greeting visitors, answering reception calls, handling enquiries, and directing communications appropriately.
• Administrative Support: Assist with a variety of administrative duties including processing expenses, managing invoices, handling post and deliveries, responding to email requests, taking meeting minutes, and tracking action points.
• Meeting Room Coordination: Manage the Outlook meeting room calendar, prioritise bookings, coordinate room allocations, and ensure meeting spaces are prepared and presentable.
• Supplier Management: Order office and kitchen supplies, liaise with suppliers, organise monthly prize purchases, coordinate catering requirements, and source products and services to support office operations.
• Hospitality & Workplace Experience: Prepare refreshments, coordinate breakfasts and lunches, set up catering, replenish kitchen supplies, maintain kitchen areas, and support a positive employee experience.
• Stock & Tuck Shop Management: Monitor inventory levels, replenish stock, manage the office tuck shop, conduct stock counts, and track income.
• Internal Communications: Update Manchester office display content and contribute to monthly updates for Regional Directors.
• Events & Employee Engagement: Support the planning and delivery of office events, seasonal activities, wellbeing initiatives, and employee engagement programmes.
• Logistics & Project Support: Coordinate pool car bookings, manage courier and postal services, support office projects, and work with multiple stakeholders to deliver activities successfully and on schedule.
• Why NES FircroftModern Office Environment: Work from our stylish city centre office with free hot drinks, complimentary lunch on Tuesdays, and free breakfast on Fridays.
• Generous Holiday Entitlement: Enjoy 32 days holiday including bank holidays, increasing to 37 days with service, plus the option to purchase additional leave and benefit from a Christmas close‑down period.
• Financial Benefits: Access a competitive salary, life insurance, and company pension scheme.
• Community Impact: Receive one paid charity day each year and opportunities to support charitable initiatives.
• Supportive Culture: Join a collaborative and social team environment with regular events and ongoing career development opportunities.
• Wellbeing Support: Be part of Belong, our wellbeing initiative designed to support employee health, engagement, and inclusion.
• What We're Looking ForProactive Approach: Demonstrates initiative, prioritises effectively, and approaches challenges with a positive, solutions‑focused mindset.
• Customer‑Focused Experience: Brings at least one year's experience in a customer‑facing role and is confident engaging with visitors, colleagues, suppliers, and external contacts.
• Communication Skills: Possesses strong verbal and written communication abilities with the confidence to build relationships across all levels of the business.
• Organisation & Attention to Detail: Effectively manages multiple priorities while maintaining accuracy and reliability.
• Technical Competence: Comfortable using Microsoft Office applications, particularly Outlook, Word, PowerPoint, and Excel.
• Team‑Oriented Attitude: Adaptable, enthusiastic, and committed to supporting colleagues and contributing to a positive workplace culture.

Who Are We?

NES Fircroft is a leading global workforce solutions provider, specialising in supplying engineering and technical expertise across the energy, life sciences, chemicals, infrastructure, manufacturing and technology sectors. With a strong international presence and decades of industry experience, we connect talented professionals with some of the world's most innovative and respected organisations. Our success is built on collaboration, expertise, integrity, and a commitment to delivering exceptional service to both our clients and candidates.

Accessibility & Inclusion

At NES Fircroft, we are committed to creating an inclusive workplace where everyone feels valued, respected, and supported. We welcome applications from individuals of all backgrounds and experiences and are dedicated to providing an accessible recruitment process. If you require any reasonable adjustments during the application or interview process, please let us know and we will be happy to support you.

About Us: https://www.nesfircroft.com

Meet The Team: https://www.nesfircroft.com/contact-us

YouTube: https://www.youtube.com/@NESFircroft

LinkedIn: https://www.linkedin.com/company/nes-fircroft/