Office Assistant

Sherbornes Solicitors Ltd; Cheltenham; On-site; GBP 18,000 - 26,000; Full time

Job summary

Sherbornes Solicitors Ltd in the centre of Cheltenham is seeking an Office Assistant to support the Office Manager and lawyers. This role focuses on keeping the office running smoothly and ensuring excellent client care.

You will be part of a small, friendly team with training provided and opportunities to develop your career in a professional environment.

Qualifications

• Office-ready candidate with strong communication in English.
• Accurate, reliable and detail-focused in all tasks.
• Able to follow instructions and ask for help when needed.

Responsibilities

• First point of contact on the telephone and welcoming clients.
• Handle emails and post promptly.
• Collate monthly time recording and upload to case management system.
• Help manage the firm’s social media accounts.
• Provide ad-hoc support to lawyers.
• All other day-to-day administration duties.

Skills

Communication

English fluency

Reliability

Detail-oriented

Office software

Team player

Telephone manners

Time management

Adaptability

Tools

Microsoft Office

Job description

This is an exciting opportunity to join our small, friendly team based at our office in the centre of Cheltenham, as an Office Assistant.

About us

Sherbornes is a niche solicitors practice, specialising in employment, corporate and commercial. Our Cheltenham office runs on the basis that happy people have great ideas. We support each other, in a friendly and professional environment.

Sherbornes is a well established firm which prides itself on offering straight talking advice. The team work with sole traders to larger household name PLCs across the country, as well as acting for employees.

Known for delivering pragmatic legal advice with a human element at its heart, the firm prides itself on cutting through complexity and offering solutions that make sense commercially.

About the role

The role is to support the Office Manager and lawyers across all departments to ensure the smooth running of the office.

The main day-to-day responsibilities will include:

• Dealing with a variety of administrative duties including being the first point of contact on the telephone and when welcoming clients and visitors to the office.
• Deal quickly and efficiently with emails and post.
• Collating monthly time recording and uploading to the case management system.
• Help manage the firm’s social media accounts.
• Any ad-hoc assistance that the lawyers may require.
• All other day to day administration duties that may arise in a busy office.

About you

You will be eager to support the team and join them in delivering excellent client care and service.

You will be conscientious and diligent, striving for accuracy all with the benefits of working with a small team who will support in your career development.

You will be a strong communicator and be able to build positive relationships both within the team and with our external clients and contacts.

• Excellent interpersonal, verbal and written communication, being proficient in English.
• Reliable and honest, and able to demonstrate a high level of accuracy.
• Dependable and able to follow instructions but equally be able to ask questions and ask for help.
• Computer literate and able to use all Office applications.
• Well organised, punctual with a good attention to detail.
• Flexible attitude towards daily tasks with an ability to adapt to changing requirements.
• Good, friendly and professional telephone manner.

Some office experience would be desirable but not essential. All training will be provided.

The details

Hours: 9am to 5pm - Monday to Friday - Full Time

Salary: Dependant on age and experience