Office and Operations Manager

BaxterStorey; London; On-site; GBP 50,000; Full time

Job summary

BaxterStorey is searching for an Office and Operations Manager to lead a team at a prominent law firm in London. The role involves overseeing office operations, managing reception staff, and ensuring top-tier hospitality services. The successful candidate will embody strong leadership qualities, a passion for customer service, and a professional demeanor. A competitive salary of £50,000 and excellent benefits await the right person for this visible and rewarding position.

Benefits

Excellent holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

24-hour personal helpline for employees

Access to discounts and benefits platform

Training Academy for development opportunities

Qualifications

• Previous experience managing a reception operation in a corporate environment.
• Knowledge of corporate hospitality operations and client management.
• Outgoing and friendly demeanor with clear communication skills.

Responsibilities

• Oversee day-to-day operations of a law firm's office.
• Manage a small team including 2 Receptionists and 1 Team Leader.
• Maintain strong client relations and ensure high standards.

Skills

Customer Service

Team Management

Communication

Job description

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Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Job Description

Portico have begun the search for an Office and Operations Manager to oversee our small team based at a Law Firm in the City.

The successful candidate will oversee the day to day running of our client’s office, managing a team of 2 Receptionists and 1 Team Leader, as well as hospitality services, meeting rooms VMS, projects and internal events.

The successful Office and Operations Manager will also to help the client onsite with additional duties as and when required, such as helping the client with duties for their regional offices.

This role is highly visible, and it is extremely important for the new Office and Operations Manager to maintain strong relationships and standards with both the client and the team.

Hours: 40 hours per week
Salary: £50,000

Qualifications

It is essential that the successful candidate has previous experience of managing a reception operation within a corporate environment. They will also need extensive experience and knowledge of corporate hospitality operations and client management.

They will be outgoing and friendly with a passion for customer services. They will also maintain a professional appearance and possess the ability to communicate clearly face to face and over the telephone.

Additional Information

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.