Office Administrator — Scheduling & Client Liaison

Keys Group; Therfield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Birthday day off

20 days holiday + BH

Additional leave with years of service

Casual dress code

Free onsite parking

Competitive salary

Job summary

Keys Group in Therfield is seeking an Office Administrator for a permanent, full-time role. You will provide essential administrative support, liaise between clients and field engineers, and handle general office tasks in a countryside setting.

The role requires strong organisational skills, attention to detail, and excellent communication. A full UK driving licence is essential and the company offers a competitive salary and a friendly team.

Qualifications

• Experience in scheduling administration or a similar role.
• Excellent administrative, organisational and communication skills.
• Ability to manage multiple tasks and deadlines with accuracy.
• Eligible to work permanently in the UK with full driving licence.

Responsibilities

• Answer incoming telephone calls professionally and direct enquiries to the appropriate person or department.
• Schedule and coordinate PP M schedules and maintain proactive daily communication with tenants, clients, and field personnel.
• Manage stationery and office supplies.
• Provide general administrative support to the wider team and assist with other office requirements.
• Keep records accurate on CRM system and client portals.
• Produce weekly quotation reports.
• Process residents fobs.
• Online postal duties.

Skills

Scheduling administration

Administrative skills

Strong organisational skills

Attention to detail

Communication skills

Professional telephone manner

Team and independent work

Ability to manage deadlines

CRM and client portals

Purchasing and business systems

Tools

CRM system

Purchasing systems

Client portals

Job description

Keys Group in Therfield is seeking an Office Administrator for a permanent, full-time role. You will provide essential administrative support, liaise between clients and field engineers, and handle general office tasks in a countryside setting.

The role requires strong organisational skills, attention to detail, and excellent communication. A full UK driving licence is essential and the company offers a competitive salary and a friendly team.