Office Administrator

Recruitment Helpline Ltd; Therfield; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

Your birthday off fully paid

20 days holiday plus bank holidays

Extra annual leave for long service (5

Casual dress code

Free onsite parking

Competitive salary

A supportive and welcoming team

Job summary

Recruitment Helpline Ltd. is seeking an Office Administrator to provide essential administrative support in a countryside setting in Therfield, Hertfordshire. You will handle telephone inquiries, coordinate schedules, manage office supplies and maintain CRM records to ensure smooth daily operations.

The role offers a supportive team, a competitive salary, and generous holiday entitlements along with extra annual leave for long service. A casual dress code and free onsite parking are included.

Qualifications

• Previous experience in Scheduling administration or similar role.
• Strong administrative and organisational skills.
• Good attention to detail and accuracy.

Responsibilities

• Answer incoming telephone calls professionally and direct enquiries to the appropriate person or department.
• Scheduling and Logistics: coordinate and manage clients' Planned Preventative Maintenance (PPM) schedules, maintain proactive daily communication with tenants, clients and field personnel.
• Manage stationery requirements and place orders to ensure adequate office supplies.
• Provide general administrative support to the wider team and assist with other office requirements as necessary.
• Keeping records accurate and up to date on our CRM system and client portals.
• Producing weekly quotation reports.
• Programming of residents fobs.
• Online Postal Duties.

Skills

Scheduling administration

Administrative skills

Organisational skills

Communication skills

Attention to detail

Customer service

Tools

CRM system

MS Office

Job description

An excellent opportunity for an Office Administrator to join a well-established company based in a countryside setting in Therfield, Hertfordshire

Job Type: Full-Time, Permanent

Location: Therfield, SG8

Salary: £26,000.00 to £27,500.00 - per annum, depending on experience

Reports to: Managing Director

About the Role:

The Office Administrator role is to provide effective administrative support to the business.

This is a multifaceted, hands‑on position where no two days are identical. You will provide comprehensive operational support, facilitate seamless communication between clients and field engineers, and ensure that general office tasks are managed accurately, efficiently and in accordance with company procedures

What you’ll get:

• Competitive salary
• A supportive and welcoming team
• Your birthday off fully paid!
• 20 days holiday plus bank holidays
• An extra day’s annual leave for every year of service (up to 5 additional days)
• Casual dress code
• Free onsite parking

Main Duties:

• Answer incoming telephone calls professionally and direct enquiries to the appropriate person or department.
• Scheduling and Logistics, Coordinate and manage clients' Planned Preventative Maintenance (PPM) schedules, maintaining proactive daily communication with tenants, clients, and field personnel.
• Manage stationery requirements and place orders to ensure adequate office supplies are maintained.
• Provide general administrative support to the wider team and assist with other office requirements as necessary.
• Keeping records accurate and up to date on our CRM system and client portals
• Producing weekly quotation reports
• Programming of residents fobs
• Online Postal Duties

Candidate Requirements:

• Previous experience in Scheduling administration or similar role.
• Strong administrative and organisational skills.
• Good attention to detail and accuracy.
• Confident communication skills, both verbal and written.
• Professional telephone manner.
• Ability to communicate effectively with suppliers, project teams and internal colleagues.
• Proactive approach to chasing outstanding orders, deliveries and documentation.
• Ability to prioritise and manage multiple project and administrative tasks.
• Good computer literacy and ability to learn relevant purchasing and business systems.
• Reliable, methodical and organised approach to work.
• Ability to work independently and as part of a team.
• Ability to follow company processes and procedures consistently.
• Ability to work to deadlines and respond effectively to changing project requirements.
• Eligible to work permanently in the UK.
• Full driving licence (essential as no public transport to our location)

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need