Office Administrator - Central London

Foxtons; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Unrivalled training

Unlimited career potential

Networking opportunities

Diversity & Inclusion networks

Company events

Volunteer day

Wellbeing package

Parental policies

Pension scheme

Job summary

Foxtons is seeking an Office Administrator to welcome clients, support the Sales & Lettings teams, and maintain a smooth-running London office. You will handle enquiries in person and by phone, keep the workspace tidy, and ensure branding and displays are up to date for a seamless customer experience.

You will also assist with move-in packages, registrations, and scheduling valuations, playing a key role in compliant paperwork and timely deal progression across Foxtons’ offices.

Qualifications

• Experience delivering outstanding customer service.
• Interest in administration and property.
• Ability to manage multiple tasks in a busy office.
• Strong communication with clients and colleagues.

Responsibilities

• Greet clients and act as the first point of contact for visitors and calls.
• Maintain a well-organised and well-stocked office environment.
• Report maintenance issues and manage the office key system.
• Keep marketing displays up to date and presentable.

Skills

Customer service

Office administration

Communication

Organisational skills

Job description

About The Role

As an Office Administrator, you will be responsible for setting the tone in greeting our clients, fostering relationships that fuel our success, the smooth running of one of our local offices and Sales & Lettings support and administration that's vital to helping us do the best deal for our customers. If you have an interest in administration, property and most importantly, if you take great satisfaction in providing exceptional customer service, come and kickstart your career with London's number 1.

You are the first point of contact for our clients, applicants, and contractors. Your role is crucial in shaping people's first impression of our brand. Foxtons is the most recognisable London estate agency brand, so you will be dealing with in-person and telephone enquiries from customers looking to buy or rent in London.

You’ll be tasked with upholding impeccable standards within the office – ensuring a well-maintained, organised and well-stocked workspace for colleagues, customers and clients. You’ll need to report any maintenance issues, manage the key system and ensure marketing displays are up to date at all times.

This role also provides a fantastic insight into our Sales & Lettings teams. You’ll get involved in preparing move-in packs for ingoing tenants and completion packs for new buyers, as well as registering applicants and booking valuations. You’ll be working closely with the Sales & Lettings Managers, playing a key part in collecting and sourcing key compliance documents from Vendors, Landlords and prospective tenants to get Sales and Lettings deals completed.

Career progression from this role is endless. Whether you choose to rise up through the Office Co-ordinator ranks or use the experience you’ve gained to move into other departments at Foxtons, the skills gained in this role will be invaluable.

We offer:

• £26,000 per annum
• Unrivalled training & upskilling opportunities throughout your career
• Unlimited career potential for those with drive
• Access to ideas, insight & network opportunities across the business
• Equity, Diversity & Inclusivity networks with Foxtons-funded social events
• Legendary Christmas Party, team nights out
• One paid work day a year to volunteer for a charity of your choice
• Wellbeing package including enhanced sick pay, free confidential counselling helpline, Mental Health First Aiders & access to a coaching platform
• Enhanced parental policies, including generous shared parental leave
• Pension scheme