Property Administrator

Foxtons Estate Agents; Worcester; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Salary: £26,000

Hybrid working

Training & Development

Career Progression

Inclusive Culture

Volunteering

Wellbeing Support

Team Events

Family Support

Pension Scheme

Job summary

Foxtons Worcester is looking for a Property Administrator to support landlords and tenants while delivering outstanding service and developing new professional skills.

From day one you’ll handle day-to-day administration, coordinate property matters, and learn to resolve queries with our team of experts. The role offers hybrid working, full onboarding, and structured training including ARLA qualification support.

Qualifications

• Passion for customer service and helping people.
• Strong organisational and administrative skills.
• Excellent attention to detail.
• Proactive, positive attitude with willingness to learn.
• Good problem-solving skills.

Responsibilities

• Provide excellent customer service to tenants and landlords throughout the tenancy journey.
• Support day-to-day administration and coordination of property matters.
• Learn how to handle queries, resolve issues, and keep customers informed.
• Assist with maintenance requests and liaise with contractors.
• Work closely with our local offices and specialist teams.
• Build knowledge of property processes, systems, and legislation.

Skills

Customer service

Organisation

Attention to detail

Proactive attitude

Problem solving

Job description

About The Role

Are you looking to build a career centred around delivering exceptional customer service while developing new professional skills?

Join Foxtons in Worcester as a Property Administrator and become part of a team that’s passionate about delivering exceptional service to landlords and tenants.

Whether you’re a recent graduate or looking to take the next step in improving your customer service and administrative skills, we’ll give you all the training, tools, and support you need to succeed. This is the perfect opportunity to build a career in property, even if you have no prior experience.

You’ll support a portfolio of residential properties, gaining hands‑on experience while learning from industry experts. From day one, you’ll play a key role in ensuring everything runs smoothly for our customers. If you enjoy helping people, staying organised, and making sure everything runs smoothly, this is the perfect place to start your career.

What you’ll be doing:

• Providing excellent customer service to tenants and landlords throughout the tenancy journey
• Supporting with day‑to‑day administration and coordination of property matters
• Learning how to handle queries, resolve issues, and keep customers informed
• Assisting with maintenance requests and liaising with contractors
• Working closely with our local offices and specialist teams
• Building your knowledge of property processes, systems, and legislation

We offer:

• Salary: £26,000
• Hybrid working: Flexibility to work from home once fully trained
• Training & Development: Full onboarding, structured training programme, and support to gain your ARLA qualification
• Career Progression: Regular reviews and clear progression opportunities
• Inclusive Culture: Equity, Diversity & Inclusion networks and Foxtons-funded social events
• Volunteering: One paid day per year to support a cause you care about
• Wellbeing Support: Enhanced sick pay, confidential support line, Mental Health First Aiders, coaching platform, and subsidised gym membership
• Team Events: Christmas Party, Summer Sports Day, and regular socials
• Family Support: Enhanced parental leave and family-friendly policies
• Pension Scheme: Contributory pension to support your future

About You

You will need:

• Apassion for customer service and helping people
• Strongorganisational and administrative skills
• Excellentattention to detail
• Aproactive, positive attitude with the willingness to learn
• Goodproblem-solving skills

  No previous property management experience isrequired. Full training and ongoing support will be provided from day one. Whileexperience in a customer service or administrative role is beneficial, it’s notessential.

  What matters most is your motivation, your mindset, andyour ambition to succeed. Bring that, and we’ll provide everything you need tobuild a successful career at Foxtons.

  About The Company

  As London’s number 1 estate agency brand,* our customers choose us because we get it down. And we know it’s our people that make us so successful. In over 40 years serving London and the Home Counties, we have discovered a winning formula for creating driven and ambitious professionals. This includes the best training at every stage, market-leading technology and the opportunity to work alongside some of the industry’s most influential professionals.

  Is it important for you to know our Corporate Social Responsibility before you apply? Great, it’s important to us too. Whether we’re providing LGBTQ+ safe spaces, stocking our offices from charitable water suppliers or engaging in fabulous local events, our 50+ offices across London play a key part in our communities. We also offer annual paid time off for employees to volunteer at a charity of their choice. Many choose to support our partner, Single Homeless Project. This is London’s largest homelessness charity, making a difference in 10,000 Londoners’ lives across all 32 boroughs.

  * TwentyCI data, 2023 v 2022 market share and market share growth of new instructions at a brand level

  INDHP