Office Administrator

Glencar; St Albans; On-site; GBP 30,000 - 45,000; Full time

Job summary

Glencar is seeking an Office Manager in St Albans to support the daily operations and enhance team productivity. The role involves managing administrative tasks, providing excellent customer service, and maintaining office supplies.

The ideal candidate should possess strong organisational skills, attention to detail, and proficiency in Microsoft Office. The position requires a proactive approach and the ability to work effectively under pressure while supporting senior executives.

Qualifications

• Experience in an Office Administrator or Manager role is advantageous.
• Ability to manage competing demands while maintaining composure.
• Strong understanding of the construction process is beneficial.

Responsibilities

• Support the Directors and Head Office with administration tasks.
• Ensure excellent customer service as the first point of contact.
• Manage the office supplies and help maintain a tidy workspace.

Skills

Organisational skills

Attention to detail

Excellent communication skills

Proficiency in Microsoft Office

Problem-solving

Job description

Supporting the day to day running of a busy office to maximise team efficiency and output, creating an environment for productivity. Based with the front of house team, you will provide support to the Directors and Head Office with administration centred around business profitability and growth.

This role requires attention to detail, solid organisational skills and the ability to meet tight deadlines while juggling multiple critical requests.

Duties & Responsibilities

• Builds a strong understanding of business priorities, demonstrating the ability to proactively anticipate needs and drive improvements to build capacity for Directors
• Ensuring excellent customer service as a key representative and first point of contact for the company
• Monitoring office necessities (stationery/kitchen/bathroom supplies) ensuring they are fully stocked
• Performing a wide range of admin duties, such as photocopying, printing, filing, event organisation, as required
• Comprehensive diary management, arranging appointments, booking travel, organising meetings and appropriate meeting rooms
• Undertaking periodic checks throughout the day to ensure the communal workspaces are neat and tidy for maximum working efficiency
• PPE ordering and management
• Respond to, and progress, incoming leads from phone calls and website enquiries within 24 hours of receipt
• Lead the organisation of external BD events
• Lead the PR/Marketing life cycle sheet
• Lead all site and office photography
• Working collaboratively and communicating effectively with other areas of the Glencar Construction business to provide exceptional support
• To work to the Company’s Quality, Environmental and Safety Management System standards and performance criteria including delivering the objectives set
• To co-operate on matters of health and safety and follow the training provided. To take reasonable care of personal and other’s health and safety at all times
• Any other duties consistent with the role of Office Manager may be required from time to time.

Qualifications/Experience

• Previous experience in an Office Administrator or Manager role advantageous
• Experience of working with competing demands, maintaining composure with an ability to prioritise
• Excellent IT skills – proficient in Microsoft suite of programmes (Outlook, Word, Excel, PowerPoint)
• Awareness of and adherence to company policies and health and safety requirements
• Can demonstrate commercial awareness and a strong understanding / have a willingness to learn all elements of the construction process
• A creative problem solver, comfortable working in a fast-paced environment with an adaptable mindset to work to challenging timeframes and late changes to original plans
• A high level of integrity and discretion in handling confidential information, as well as professionalism in dealing with senior executives inside and outside of the company
• Able to create and follow clearly written processes
• Methodical, analytical and organised with an attention to detail
• Excellent communication skills both written and verbal
• Ability to work well under pressure
• Personable and effective team player
• Open to feedback with a willingness to learn and improve