Office Administrator

NHS; Manchester; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading organisation is seeking an Office Administrator for their Manchester office, responsible for managing office operations within the Workplace and Facilities Management team. The role offers a range of benefits including a generous NHS pension, flexible working options, and a supportive work environment. Join a team that values health, wellbeing, and professional development.

Benefits

Generous NHS Pension

Flexible Working

Exclusive Discounts with Blue Light Card

27 days' annual leave plus Bank Holidays

Tailored Development Opportunities

Qualifications

• Experience in office administration and facilities management.
• Ability to communicate confidently with individuals at all levels.
• Excellent organisational skills.

Responsibilities

• Manage workload and prioritise tasks effectively.
• Cover reception and handle enquiries professionally.
• Assist in creating and maintaining documentation and policies.

Skills

Organisational skills

Communication

Education

Educated to A level standard or equivalent

Health and Safety qualifications (e.g., IOSH)

Job description

Job summary

Here at The National Institute for Health and Care Excellence (NICE) we are going through an exciting period of change and rapid growth. There could not be a better time to join us! As an organisation we all collaborate to achieve the same goal through empowering our workforce to do great things. We understand the importance of creating a respectful, supportive and transparent environment for all our employees which is why your health and wellbeing is a top priority for us!

Working within the Workplace and Facilities Management (WFM) team, the Office Administrator will contribute to the smooth running of our offices, meeting rooms and events.

This role is a predominantly office based role based in our Manchester office due to the nature of the work. There will be 1 day per week working from home and the rest based in the office.

Please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility

Main duties of the job

• You will bring excellent organisational skills when managing your workload, confidently prioritising tasks as they arise.
• You will be a main point of contact for WFM; covering reception on a rota basis and dealing with enquiries in an approachable and professional manner, leading by example and delivering a customer focused, helpful service to staff and visitors.
• You will be involved the creation of documents in accordance with our policies and procedures and will help develop and administer facilities systems, including electronic records.
• You will bring attention to detail: ensuring information held in our intranet and files is accurate and up to date and will have an eye for detail when setting up and checking meeting rooms.
• After training, you will be comfortable using our online software to manage meeting room bookings, respond to help desk enquiries, issue security passes and book travel and accommodation, ensuring procedures are followed and staff and visitors are aware of these within the offices.
• You will be expected to perform and log health and safety checks and deliver inductions to new colleagues and visitors.
• You will deal with event and room booking requests, ensuring these are responded to in a timely, polite and efficient manner.
• You will assist with the development and implementation of internal policies and procedures, identifying opportunities for improvement and efficiency.

About us

The Manchester Workplace and Facilities Management team of 8 people is responsible for the running of our offices and meeting rooms; ensuring they are a comfortable, well equipped and safe working environment for our colleagues and visitors.

The team is also responsible for the reception service and facilitating meetings attended by staff and members of the public.

We can offer you a great place to work with good benefits, flexible working, and a supportive, friendly, and inclusive environment.

Our benefits include:

Generous NHS Pension - Secure your future with one of the most rewarding pension schemes in the UK.Flexible Working - Enjoy a healthy work-life balance with options like remote working, compressed hours and flexible start/finish times.Exclusive Discounts - Save on shopping, dining and more with a Blue Light Card.Time to Recharge - Start with 27 days' annual leave plus Bank Holidays.Inclusive Staff Networks - Join supportive communities like Women in NICE, Race Equality Network, Disability Advocacy and more - we celebrate diversity.Tailored Development - Grow your career with personalised learning and development opportunities.

If you feel this is the type of environment you will enjoy working in, apply today!

Details Date posted

29 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

907-750

Job locations

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Job description Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Job description Job responsibilities

To be considered for this role, you should be able to particularly demonstrate the person specification criteria in the job advert in your application. However, applicants should be able to demonstrate all essential criteria through the entirety of the recruitment process to be considered for the job.

Please see job description attached for full list of responsibilities.

Person Specification Education/Qualifications Essential

• Educated to A level standard or equivalent relevant experience

Education/Qualifications Essential

• Health and Safety for example: IOSH Working Safely, First Aid, DSE, Manual Handling, Fire Warden.

Experience Desirable

• Experience of maintaining systems and administrative procedures

Experience Essential

• Proven experience of office administration

Experience Essential

• Experience of facilities management

Experience Desirable

• Experience of organising meetings

Skills/Knowledge Essential

• Ability to communicate confidently with individuals at all levels both within and outside the organisation, using the appropriate use of tact and persuasive skills as appropriate

Skills/Knowledge Essential

• Excellent organisational skills

Person Specification Education/Qualifications Essential

• Educated to A level standard or equivalent relevant experience

Education/Qualifications Essential

• Health and Safety for example: IOSH Working Safely, First Aid, DSE, Manual Handling, Fire Warden.

Experience Desirable

• Experience of maintaining systems and administrative procedures

Experience Essential

• Proven experience of office administration

Experience Essential

• Experience of facilities management

Experience Desirable

• Experience of organising meetings

Skills/Knowledge Essential

• Ability to communicate confidently with individuals at all levels both within and outside the organisation, using the appropriate use of tact and persuasive skills as appropriate

Skills/Knowledge Essential

• Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

NICE – The National Institute for Health and Care Excellence

Address

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Employer's website

https://www.nice.org.uk/ (Opens in a new tab)

Employer details Employer name

NICE – The National Institute for Health and Care Excellence

Address

3rd Floor

3 Piccadilly Place

Manchester

M1 3BN

Employer's website

https://www.nice.org.uk/ (Opens in a new tab)