Office Administrator

TN United Kingdom; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the HVAC sector is seeking an experienced Office Administrator for a new administrative position. This role offers a temporary start with the potential for permanence. Join a supportive operations team and leverage your CRM expertise, particularly with SAP or ProspectSoft, along with advanced MS Office skills. Your organizational abilities and strong communication skills will be key in managing relationships and coordinating visits with customers. This is an exciting opportunity to shape a new role within a dynamic team in a modern working environment.

Benefits

25 days holiday

Birthday off

Private medical insurance

Life assurance

Qualifications

• Prior experience with CRM systems is essential.
• Advanced skills in MS Excel, Word, Outlook, and Office 365 are required.

Responsibilities

• Extracting and manipulating product and customer data from CRM systems.
• Responding to calls and emails, scheduling appointments, and providing technical advice.
• Modernizing and streamlining processes for seamless reporting.

Skills

CRM Systems

MS Excel

MS Word

MS Outlook

Office 365

Communication Skills

Organizational Skills

Tools

SAP

ProspectSoft

Job description

Office Administrator

We are seeking an experienced Office Administrator for an immediate start in High Wycombe. This is a great opportunity to work with a leading company in the HVAC sector.

The role involves establishing a new administrative position within an existing business. Initially, it is a temporary role, with the possibility of becoming permanent for the right candidate.

Salary details are as follows: temporary rate of £12-£13.50 per hour, and upon permanent appointment, a salary of £26,000 to £28,000 per year. Benefits include 25 days holiday, your birthday off, private medical insurance, and life assurance.

The successful candidate will join a friendly and supportive operations team. Prior experience with CRM systems, preferably SAP or ProspectSoft, is essential. Advanced skills in MS Excel, Word, Outlook, and Office 365 are required.

Key skills include excellent communication (both written and verbal), organizational ability, and flexibility to adapt to changing priorities. The role involves setting up processes, managing relationships with external field-based personnel, and coordinating visits with end customers.

Main responsibilities include:

1. Extracting and manipulating product and customer data from CRM systems.
2. Responding to calls and emails, scheduling appointments, and providing technical advice.
3. Order processing and sales administration.
4. Producing quotations for ventilation services.
5. Validating data and generating accurate reports in Excel.
6. Maintaining CRM system updates with customer interactions.
7. Supporting internal and external customers.
8. Modernizing and streamlining processes for seamless reporting and dashboard delivery.

This is an exciting opportunity to create a new role within a dynamic team in a modern working environment.