Office Administrator

Re:Defined Futures; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

A community-focused housing cooperative in Islington is seeking an Office Administrator to support operations, customer service, and finance. You will provide essential support to ensure smooth office functioning while making a positive impact on the community. Ideal candidates have finance administration experience and a commitment to community values.

Qualifications

• Experience in finance administration (essential).
• Experience in Property, Real Estate or Housing (essential).
• Excellent organisation, accuracy, and attention to detail.
• Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
• Calm, friendly, professional under pressure.
• Values-driven and able to handle information with discretion and integrity.

Responsibilities

• Provide frontline office support: phones, email, visitors, post, filing, and data.
• Process daily accounts tasks, update accounts, and support reconciliations with accuracy.
• Handle income including rent payments and statements.
• Process supplier invoices, match works orders, reconcile statements, and maintain payment records.
• Maintain Member and property records on Arthur; manage keys, appointments, and inductions.
• Coordinate governance meetings, agendas, papers, and hybrid setups for Committees and the AGM.

Skills

Finance administration

Property/Real estate knowledge

Tools

Microsoft Office

Arthur/Xero experience

Job description

This range is provided by Re:Defined Futures. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Re:Defined Futures

Founder | Delivering Talent Solutions in Real Estate, PropTech & ESG | 🎙️Host of "The Future of the Built Environment" podcast

COMMUNITY FOCUSED HOUSING COOPERATIVE

Location: Islington

Are you looking for a role with real social impact; where the work you do genuinely improves people’s lives?

Do you want a varied, hands‑on position combining office operations and Member support?

Do you thrive in an environment where attention to detail, organisation, and community values really matter?

One of London’s longest‑standing community‑led housing co‑ops is looking for a Office Administrator to support the smooth running of the office across customer support, some accounts and back office duties. If you want meaningful work, stability, and a genuinely warm team culture, this is a rare opportunity.

THE ROLE

• Provide frontline office support: phones, email, visitors, post, filing, and data.
• Process daily accounts tasks, update accounts, and support reconciliations with accuracy.
• Handle income including rent payments and statements.
• Process supplier invoices, match works orders, reconcile statements, and maintain payment records.
• Maintain Member and property records on Arthur; manage keys, appointments, and inductions.
• Coordinate governance meetings, agendas, papers, and hybrid setups for Committees and the AGM.

WHY JOIN?

• Purpose‑led work: everything you do directly benefits Members and the local community.
• Stable, supportive environment with strong long‑standing values.
• Varied workload across finance, operations, governance, and Member support; no two days the same.
• Autonomy & trust: you’ll be the organisational anchor for day‑to‑day operations.
• Professional development across finance, governance, housing management, and community leadership.

THE PROFILE

• Experience in finance administration (essential).
• Experience in Property, Real Estate or Housing (essential)
• Excellent organisation, accuracy, and attention to detail.
• Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
• Calm, friendly, professional under pressure.
• Values‑driven and able to handle information with discretion and integrity.

PACKAGE

Hours: Full‑time, office‑based

Location: Islington, London.

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative and Finance

Industries

Business Consulting and Services, Real Estate, and Housing and Community Development