Office Administrator

Re:Defined Futures; England; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Professional development opportunities

Stable and supportive work environment

Job summary

A community-led housing co-op in London is looking for an Office Administrator to support operations across customer support, accounts, and back-office duties. The role involves providing frontline office support, maintaining financial records, and coordinating governance meetings. Ideal candidates will have experience in finance administration and property management, strong organisational skills, and proficiency in Microsoft Office. This full-time position offers a stable and supportive environment where your work directly benefits the local community.

Qualifications

• Experience in finance administration is essential.
• Experience in Property, Real Estate or Housing is essential.
• Excellent organisation, accuracy, and attention to detail.

Responsibilities

• Provide frontline office support: phones, email, visitors, post.
• Process daily accounts tasks and handle income including rent payments.
• Coordinate governance meetings and manage day-to-day operations.

Skills

Finance administration

Organisational skills

Attention to detail

Microsoft Office

Communication skills

Tools

Arthur

Xero

Job description

Office Administrator

One of London’s longest‑standing community‑led housing co‑ops is looking for an Office Administrator to support the smooth running of the office across customer support, accounts and back‑office duties. If you want meaningful work, stability, and a genuinely warm team culture, this is a rare opportunity.

THE ROLE

• Provide frontline office support: phones, email, visitors, post, filing, and data.
• Process daily accounts tasks, update accounts and support reconciliations with accuracy.
• Handle income including rent payments and statements.
• Process supplier invoices, match work orders, reconcile statements, and maintain payment records.
• Maintain Member and property records on Arthur; manage keys, appointments and inductions.
• Coordinate governance meetings, agendas, papers and hybrid setups for Committees and the AGM.

WHY JOIN?

• Purpose‑led work: everything you do directly benefits Members and the local community.
• Stable, supportive environment with strong long‑standing values.
• Varied workload across finance, operations, governance and Member support; no two days the same.
• Autonomy & trust: you’ll be the organisational anchor for day‑to‑day operations.
• Professional development across finance, governance, housing management and community leadership.

THE PROFILE

• Experience in finance administration (essential).
• Experience in Property, Real Estate or Housing (essential).
• Excellent organisation, accuracy and attention to detail.
• Confident with Microsoft Office and able to learn new systems (Arthur/Xero experience ideal).
• Calm, friendly, professional under pressure.
• Values‑driven and able to handle information with discretion and integrity.

PACKAGE

Hours: Full‑time, office‑based

Location: Islington, London.

Seniority level

Associate

Employment type

Full‑time

Job function

Administrative and Finance