Office Administrator

Futures Recruitment Services Ltd; Chichester; On-site; GBP 19,000 - 27,000; Full time

Job summary

Futures Recruitment Services Ltd, based in Chichester, is seeking an organised Learner Records & Office Administrator to manage learner records, enrolments and course administration Monday to Friday, 9am–5pm. The role supports a growing training and employability organisation and requires accuracy and proactive coordination behind the scenes.

The successful candidate will handle enrolments, attendance, filing, certificates and reporting, while liaising with trainers and learners to ensure

Qualifications

• Excellent attention to detail and strong organisational skills.
• Confidence managing deadlines and following established processes.
• Good IT skills and the ability to learn new systems.
• A friendly telephone manner and clear communication skills.
• Someone comfortable following up with people to ensure tasks are completed.

Responsibilities

• Managing learner enrolments, referrals and attendance records
• Checking course paperwork and maintaining accurate, compliant learner files
• Coordinating certificates, qualification cards and course close-downs
• Updating databases, trackers and reporting information
• Liaising with trainers and learners to chase outstanding paperwork and information
• Sharing office duties, including phones, emails, post and general administration
• Preparing equipment and resources for upcoming courses

Skills

Attention to detail

Organisational skills

Deadline management

Clear communication

People skills

Tools

MS Office

Job description

Learner Records & Office Administrator SWAP

Chichester Monday Friday, 9am 5pm

Are you highly organised, detail-focused and confident managing administration in a busy office?

We re looking for a reliable Administrator to support learner records and course administration within a growing training and employability organisation.

This is a varied, hands‑on role where accuracy, organisation and the ability to keep things moving are essential.

The role will include:

• Managing learner enrolments, referrals and attendance records
• Checking course paperwork and maintaining accurate, compliant learner files
• Coordinating certificates, qualification cards and course close-downs
• Updating databases, trackers and reporting information
• Liaising with trainers and learners to chase outstanding paperwork and information
• Sharing office duties, including phones, emails, post and general administration
• Preparing equipment and resources for upcoming courses

What we re looking for:

• Excellent attention to detail and strong organisational skills
• Confidence managing deadlines and following established processes
• Good IT skills and the ability to learn new systems
• A friendly telephone manner and clear communication skills
• Someone comfortable following up with people to ensure tasks are completed

Experience in training, education, employability or funding-related administration would be advantageous, but is not essential.

If you enjoy keeping everything organised behind the scenes and making sure the details are right, we d love to hear from you.