Office Administrator

Bell Cornwall Recruitment; Birmingham; On-site; GBP 26,000 - 27,000; Full time

Job summary

Bell Cornwall Recruitment is seeking an Office Administrator in Birmingham to join a well-established training provider. The role involves supporting apprentices, employers and the training team, acting as the friendly voice and face of the organisation.

The role offers a 12-month fixed term contract with hours 8:00–16:30/16:00 Friday, and holiday entitlement of 25 days plus 8 bank holidays. Driver preferred for location access.

Qualifications

• Strong organisational and administrative skills with an eye for detail.
• Excellent communication skills; confident dealing with people by phone, email and face to face.
• Good working knowledge of Microsoft Office; a positive attitude and willingness to learn.

Responsibilities

• Keep employers informed of apprentice absence and lateness, and file the relevant paperwork.
• Update the training management system and reviews spreadsheet with accurate review dates and learner and employer details.
• Maintain the student progress tracker and share it with the Director and teaching staff.
• Update and administer the e-portfolio system, including logins, learner records, certificates and profile pictures.
• Handle ad hoc inquiries from employers and apprentices, and place apprentices into groups.
• Arrange catch-up sessions, keep registers up to date, and invigilate City & Guilds exams.

Skills

Organisational skills

Administrative skills

Communication skills

Team player

Customer-focused

Attention to detail

Tools

Microsoft Office

Job description

Office Administrator Birmingham Training Provider

Salary: 25,500 to 26,500 (dependant on experience) 12 month fixed term contract

Ref: BCR/MG/32555

Location: Birmingham (driver preferred)

Bell Cornwall Recruitment is delighted to be recruiting an Office Administrator for a well-established training provider. Join a friendly, close-knit team where no two days look the same.

The opportunity

Are you the organised, personable person who keeps everything running smoothly behind the scenes? This Office Administrator role is a chance to be the friendly voice and face of a respected training provider, supporting apprentices, employers, and the training team every day. So, this is a great opportunity to build experience and make an impression with a supportive employer.

What you'll be doing

As our client's Office Administrator, you will:

• Keep employers informed of apprentice absence and lateness, and file the relevant paperwork
• Update the training management system and reviews spreadsheet with accurate review dates and learner and employer details.
• Maintain the student progress tracker and share it with the Director and teaching staff
• Update and administer the e-portfolio system, including logins, learner records, certificates and profile pictures
• Handle ad hoc enquiries from employers and apprentices, and place apprentices into groups
• Arrange catch-up sessions, keep registers up to date, and invigilate City & Guilds exams

You'll also pick up the occasional additional task, so a flexible, can-do attitude is key.

About you

• Strong organisational and administrative skills, with an eye for detail
• Excellent communication skills, confident dealing with people by phone, email and face to face
• Good working knowledge of Microsoft Office
• A genuine team player who enjoys being customer-focused
• Previous administration experience is desirable, but a positive attitude and willingness to learn matter just as much

What's on offer

• Hours: 8.00am to 4.30pm Monday to Thursday, and 8.00am to 4.00pm Friday (half-hour lunch)
• Holidays: 25 days per annum plus 8 statutory bank holidays, with 3 or 4 days taken over the Christmas break

(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)