Office Administrator

Content Guru; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a proactive Office Administrator to enhance the office environment and support daily operations. In this dynamic role, you will be the first point of contact for colleagues and visitors, ensuring smooth communication and efficient processes. Your responsibilities will include managing schedules, coordinating meetings, and maintaining a welcoming workspace. This role offers a fantastic opportunity to contribute to a vibrant team in a leading global provider of customer experience solutions. If you thrive in a fast-paced environment and have a keen eye for detail, this is the perfect position for you.

Qualifications

• Prior experience in an administrative or front-of-house role is essential.
• Excellent written and verbal English skills are required.

Responsibilities

• Provide general support to the administration team and assist with daily tasks.
• Maintain the company calendar and coordinate meeting arrangements.

Skills

Attention to detail

Time management

Interpersonal skills

Communication skills

Organizational skills

Education

5 GCSEs / O Levels or equivalent

Tools

WebEx

Zoom

Microsoft Teams

Job description

Content Guru is a leading global provider of enterprise cloud Customer Experiences (CX) and contact centre solutions, and we are at the forefront of the Generative AI evolution.

We are looking for a proactive and detail-oriented Office Administrator to join our team. If you enjoy creating a welcoming office environment, supporting colleagues, and playing a vital role in smooth daily operations, we’d love to hear from you.

What we are looking for…

We’re seeking a friendly and organised Office Administrator who thrives in a fast-paced office environment. You’ll act as the first point of contact for colleagues and visitors, supporting day-to-day operations to ensure the business runs efficiently and professionally.

Location…

This role is based in Bracknell, Berkshire.

Key responsibilities of the role…

Office Administration & Communication:

1. Provide general support to the administration team and assist with daily tasks.
2. Answer phone calls and emails, directing enquiries to the appropriate teams.
3. Manage incoming and outgoing mail and courier deliveries.
4. Help with issuing visitor and colleague access cards.
5. Monitor the admin team inbox and support with internal enquiries.

Meetings & Scheduling:

1. Maintain the company calendar and coordinate meeting arrangements.
2. Book meeting rooms and organise refreshments in collaboration with the Hospitality Executive.
3. Set up virtual meetings using platforms like WebEx, Zoom or Microsoft Teams.

Travel Support:

1. Act as the first point of contact for travel bookings and arrangements.
2. Work with travel agencies to coordinate flights, accommodation, and vehicle hire.
3. Support visa applications where required.

Office Environment:

1. Ensure that the office environment is clean, tidy, and welcoming at all times.
2. Monitor and restock office supplies, including kitchen and print room essentials.

About You…

1. 5 GCSEs / O Levels or equivalent experience.
2. Prior experience in an administrative or front-of-house role.
3. Excellent written and verbal English skills.
4. Friendly and professional interpersonal manner.
5. Strong attention to detail and accuracy.
6. Excellent time management and organisational skills.

About The Company…

Content Guru is the largest privately owned provider of Contact Centre as a Service (CCaaS) in Europe. With modern, vibrant offices in the UK, Germany, Japan, the Netherlands, Portugal, and the US, our award-winning cloud technology powers mission-critical services for some of the world’s biggest organisations.

Our goal is to enhance the way the world communicates, enabling seamless interactions across voice, video, chat, email, and more.

We are an equal opportunities employer and consider all qualified applicants regardless of race, gender, religion, orientation, disability, or any other protected characteristic. We are committed to creating an inclusive workplace where individuals can thrive and grow.