Office Administrator

AAB; Aberdeen City; On-site; GBP 19,000 - 26,000; Full time

Job summary

An established industry player is seeking a highly motivated Office Administrator to join their dynamic team in Aberdeen. This role is perfect for someone who thrives in a collaborative environment and possesses excellent organizational and communication skills. As an Office Administrator, you will be responsible for high-quality document production, stakeholder engagement, and various administrative tasks that ensure smooth operations. You will work with tools like Freshdesk and Docusign, contributing to a culture that values innovation and efficiency. If you are passionate about delivering exceptional service and enjoy a fast-paced work environment, this opportunity is for you!

Qualifications

• Experience in office administration/support role with document processing is essential.
• Strong communication skills and attention to detail are crucial.
• Ability to multi-task, work under pressure and meet deadlines.
• Experience with professional services environments is advantageous.

Responsibilities

• Produce high-quality documents using MS Office packages.
• Perform Anti-money Laundering Checks and assist with client onboarding.
• Type-sign financial statements and issue for signing via Docusign.
• Perform Anti-money Laundering checks during client onboarding.
• Assist in preparing expenses and mileage claims.
• Front of House cover including handling mail and client welcome.
• Manage diaries and coordinate internal meetings.
• Transcribe audio dictation as needed.
• Support OSS team on ad hoc projects and data entry.

Skills

Organisational Skills

Communication Skills

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Attention to Detail

Multi-tasking

Tools

Freshdesk

Docusign

Microsoft Outlook

Microsoft Teams

Job description

THE BUSINESS

AAB is a tech-enabled business critical services group, providing services that help businesses at every stage of the lifecycle, helping them manage the critical elements that make businesses tick - their people and their finances.

AAB are focused on people. They believe in the resilience of the human spirit; that with bravery, hard work and perseverance, people can accomplish amazing things. AAB are human, passionate, bold, motivational, positive, empathetic, driven and straight-talking.

THE TEAM

At AAB we pride ourselves on providing everyone with an inspiring career opportunity. Our culture keeps the layers simple and the relationship personal. We know that our success is down to one thing, our people, and we make sure looking after our people is at the heart of everything we do.

Does AAB sound like a good fit for you? We currently have an opening for an Operational Support Services to join our team.

Office Administrator (Aberdeen)

Role Overview: This role would suit a highly motivated individual who is organised, takes pride in their efforts and is a team player but can also work on their own. Working on the OSS Freshdesk, you will service the Group stakeholders in all aspects of document preparation and management and administration tasks. Experience with Microsoft Office (Word, PowerPoint, Excel and Outlook) is essential.

Core Responsibilities

• High quality document production including letters, reports, proposals, slide decks, file notes and mail merges using all MS Office packages
• Ensure document content is accurate, error-free and aligns with our brand guidelines to meet quality standards
• Type-sign financial statements and issue for signing via Docusign
• Perform Anti-money Laundering Checks as part of our client onboarding process
• Assist in the preparation of expense and mileage claims
• Front of House cover including dealing with incoming and outgoing mail, client welcoming and refreshments (depending on location)
• Diary management and co-ordination of internal meetings
• Accurate and timely transcription of audio dictation to meet agreed deadlines (occasional)
• Assist other members of the Operational Support Team in ad hoc projects or new initiatives being rolled out along with any other duties requested in order to maximise efficiencies
• Assist Office/Business Unit with any ad hoc administration and data entry as and when required

Key Skills and Attributes

• Excellent organisational skills
• Strong communication skills – both written and oral
• Excellent use of Microsoft Word, PowerPoint and Excel essential. Knowledge of Outlook and Teams is advantageous.
• Ability to multi-task, work under pressure and adhere to strict time pressures
• Attention to detail
• Ability to engage with a range of stakeholders

Role Requirements

• Experience in an office environment administration/support role with document processing is essential
• An understanding of a professional services organisation is advantageous
• A proactive and positive attitude to problem solving and the ability to work independently as well as part of a team

Work Environment

• A collaborative office setting, with a focus on high standards of stakeholder/client service and compliance
• As a successful and evolving company, we’re always open to ideas and suggestions to enhance efficiencies