Office Administration Apprentice - Finance

Hatch Training; Birmingham; On-site; GBP 12,000 - 16,000; Full time

Benefits offered by this job

20 days holiday + 8 bank holidays

Lunch provided Fridays

Car parking space

CIMA course enrollment potential

Career progression into finance

Job summary

Hatch Training is seeking an Office Administrator Apprentice in Edgbaston, Birmingham. You will join a small team and gain hands-on experience across office administration and finance while completing a Level 3 Business Administration Apprenticeship.

You’ll develop skills in data entry, customer service, payments processing and use of Excel, with potential to progress into a finance-based role after successful apprenticeship completion.

Qualifications

• GCSE English and Maths at grade 4/C or above or equivalent.
• Be eligible to work in the UK and commit to a Level 3 Apprenticeship.
• Interest in business, finance and commercial activity with a willingness to learn.

Responsibilities

• Process and take customer payments.
• Answer calls and handle customer and broker enquiries.
• Provide general office administration support.
• Data entry, document scanning and maintain records.
• Use Excel to manage information and produce letters or emails.
• Support finance and lending administrative tasks and learn underwriting.

Skills

Good numerical skills

Microsoft Excel

Excellent telephone manner

Strong organisational skills

Clear written communication

Willingness to learn

Education

GCSE English and Maths (grade 4/C or above)

Level 3 Business Administration Apprenticeship

Tools

DocuSign

Excel (data entry)

Job description

Office Administrator Apprentice – Finance

Location: Edgbaston, Birmingham

Working Hours: Full-time, Monday-Friday

Apprenticeship: Level 3 Business Administration

About The Opportunity

We are working with a leading finance company based in Edgbaston, Birmingham, who are looking for an enthusiastic and motivated individual to join their small, friendly team as an Office Administrator Apprentice.

This is a great opportunity for someone who has a genuine interest in business, finance and how companies operate. You will gain hands-on experience across different areas of the business, developing your administration, communication and financial skills whilst completing a Level 3 Business Administration Apprenticeship.

There is also the potential for career progression into a finance-based position upon successful completion of the apprenticeship, making this an excellent starting point for someone looking to build a long-term career within the financial sector.

The Role

Working within a small team of nine, you will provide general administrative support across the office, assisting different members of the team with their day-to-day responsibilities.

Your Duties Will Include

• Processing and taking customer payments.
• Answering incoming telephone calls and dealing with customer and broker enquiries.
• Supporting the team with general office administration.
• Scanning documents, data entry and maintaining accurate records.
• Using Excel to manage and update information.
• Producing professional letters and responding to emails.
• Supporting the team with administrative tasks relating to finance and lending.
• Learning about the underwriting process and providing support where required.
• Using DocuSign to manage documentation (training can be provided).
• Learning and using new software and systems.
• Providing general support to various members of the team to ensure the smooth running of the office.

What We Are Looking For

We are looking for someone who is reliable, organised and keen to learn, with a genuine interest in business and finance.

The Ideal Candidate Will Have

• A genuine interest in business, finance and commercial activity.
• Good numerical skills and a strong eye for detail.
• Confidence using Microsoft Excel – this is essential.
• An excellent telephone manner and confident communication skills.
• Good written communication skills, including the ability to write professional emails and letters.
• Strong organisational skills and the ability to manage different tasks.
• A willingness to learn about underwriting and financial processes.
• The confidence to speak with customers and brokers professionally.A positive attitude and willingness to learn new software and systems.

Desirable (but Not Essential)

• GCSE Business Studies.
• A-Level Business Studies.
• Previous experience using DocuSign.

You do not need previous experience in finance, as full training will be provided. However, a genuine interest in the industry and a love for business and deals are important!

Working Hours & Benefits

• Monday-Thursday: 9:00am-5:00pm.
• Friday: 9:00am-4:30pm.
• 20 days annual holiday, plus 8 bank holidays.
• Half days during Christmas week.
• Lunch provided in the office every Friday.
• Potential access to a car parking space.
• Opportunity to enrol onto a CIMA course.
• Potential progression into a finance-based role following completion of the apprenticeship.

Please note:

This is an office-based position in Edgbaston, Birmingham. There is no hybrid working, except in exceptional circumstances or where required for specific projects.

Apprenticeship Eligibility Requirements

To Be Considered For This Apprenticeship, You Must

• Have GCSE English and Maths at Grade 4/C or above, or an equivalent qualification.
• Have the right to work in the UK.
• Have lived in the UK for at least three years.
• Be interested in completing a Level 3 Business Administration Apprenticeship.

Why Apply?

This is more than just an administration apprenticeship. It is an opportunity to gain experience within an established finance company, learn about commercial lending and underwriting, develop valuable business skills and potentially progress into a dedicated finance position.

If you are interested in business and finance and want to build a career in the industry, we would love to hear from you!