Business Administration Apprentice (Walsall)

Hatch Training; Walsall; Hybrid; GBP 12,000 - 18,000; Full time

Job summary

Hatch Training is looking for a motivated individual to join our Business Administration Apprenticeship. You will begin in an entry‑level role, gain hands‑on experience and study towards a Level 3 qualification.

Based in the West Midlands (Walsall area), you will support reception, data entry, document preparation and daily admin tasks across partner employers while developing professional office skills through on‑the‑job training.

Qualifications

• Must be organised, reliable and eager to learn
• Confident communicating with others and able to work in a team
• Comfortable using computers and new software
• Able to manage time and prioritise tasks
• Proactive and willing to take on responsibility
• Interest in building a career in business administration

Responsibilities

• Provide day-to-day administrative support across teams
• Answer calls and respond to emails
• Update records, databases and spreadsheets
• Prepare documents and reports
• Book appointments and organise meetings
• Handle enquiries from customers, clients or colleagues
• Process paperwork and invoices
• Support different teams with admin tasks
• Maintain accurate and confidential records
• Use Microsoft Office and other business systems
• Help ensure the smooth running of the office

Skills

Organised

Friendly professional

Communication skills

Team player

Proactive

Willing to learn

Education

GCSE Maths & English

Tools

Microsoft Office

Job description

Hatch Training is hiring for motivated and enthusiastic individuals to join various different roles as a Business Administration Apprentice.

We work with employers across a wide range of industries, so your apprenticeship could be based within finance, property, recruitment, healthcare, education, childcare, automotive, legal, engineering, sales, professional services and more.

This is a fantastic opportunity for someone looking to start their career in business administration, gain valuable workplace experience and work towards a recognised Level 3 qualification at the same time.

Your exact responsibilities will depend on the organisation you join, but you could be involved in:

• Providing day-to-day administrative support
• Answering telephone calls and responding to emails
• Updating records, databases and spreadsheets
• Preparing documents and reports
• Booking appointments and organising meetings
• Handling customer, client or colleague enquiries
• Processing paperwork and invoices
• Supporting different teams with administrative tasks
• Maintaining accurate and confidential records
• Using Microsoft Office and other business systems
• Supporting the smooth running of the office

What We’re Looking For

We’re looking for someone who is:

• Organised and reliable
• Friendly and professional
• Confident communicating with others
• Comfortable using computers or willing to learn
• Able to work independently and as part of a team
• Keen to learn and develop new skills
• Proactive and willing to take on responsibility
• Interested in building a career in business administration

Previous administration experience is not essential.

Apprenticeship & Training

Alongside your employment, you will complete a Level 3 Business Administrator Apprenticeship with Hatch Training.

You will receive:

• A recognised Level 3 apprenticeship qualification
• Dedicated tutor support
• Online learning
• Paid time within your working week for apprenticeship training
• Practical, on-the-job experience
• Support throughout your apprenticeship
• A dedicated workplace mentor
• Paid holiday allowance

Our programme is 14 months, with training front-loaded into the first 8 weeks to help you build the knowledge and confidence needed to succeed in your role.

Eligibility

To be considered, you must:

• Be aged 16 or over
• Be able to commute to the job location
• Not currently be in full-time education or hold an equivalent Level 3 qualification
• Have GCSEs at grade 4/C or above in Maths and English GCSE
• Be committed to completing a Level 3 Business Administration Apprenticeship

Your previous qualifications and experience will be checked as part of the application process to confirm your apprenticeship eligibility.