Office Administration Apprentice

We Are Zenith; Gateshead; On-site; GBP 15,000 - 19,000; Full time

Benefits offered by this job

Earn while you learn

Apprenticeship in business admin

Support from experienced colleagues

Job summary

The Energy Experts are seeking an Office Administration Apprentice to join the Operations Department in Gateshead. This role offers a hands-on start to a career in office administration, with training and an apprenticeship qualification.

You will support day-to-day admin tasks, maintain records, organise information, and help improve processes across the team. Training and support will be provided throughout the apprenticeship.

Qualifications

• GCSE English and Maths at grade 4/C or above.
• Willing to learn in a professional office.
• Good written and verbal communication.
• Organised and reliable.

Responsibilities

• Provide general administrative support to the Operations Department.
• Update and maintain company records, databases and spreadsheets.
• Organise documents, files and information accurately.
• Assist with daily operational tasks and support the wider team.
• Respond to emails and telephone enquiries professionally.
• Input data and ensure information is recorded correctly.
• Help develop digital systems to improve organisation and efficiency.
• Identify opportunities to simplify processes and improve ways of working.
• Assist with preparing documents, reports and other admin paperwork.
• Follow company procedures and maintain confidentiality when handling information.
• Undertake training and coursework as part of the apprenticeship.

Skills

GCSE English

GCSE Maths

Organised

Willing to learn

Good communication

Education

GCSE English and Maths

Tools

Microsoft Office

Email/CRM basics

Job description

The Energy Experts is looking for a motivated and enthusiastic Office Administration Apprentice to join our Operations Department. This is an excellent opportunity for someone looking to start their career in office administration while gaining practical experience, developing new skills and working towards a recognised apprenticeship qualification.

You will support the day-to-day running of the Operations Department, helping to ensure that administrative tasks are completed accurately and efficiently. You will gain experience in a variety of office-based duties, including maintaining records, organising information, using digital systems and supporting the wider team.

You will also have the opportunity to contribute ideas for improving the way we work, helping us develop more efficient processes and better ways of managing information.

Key Responsibilities

• Provide general administrative support to the Operations Department.
• Update and maintain company records, databases and spreadsheets.
• Organise documents, files and information accurately.
• Assist with daily operational tasks and support the wider team.
• Respond to emails and telephone enquiries in a professional manner.
• Input data and ensure information is recorded correctly.
• Help develop and maintain digital systems to improve organisation and efficiency.
• Identify opportunities to simplify processes and improve ways of working.
• Assist with preparing documents, reports and other administrative paperwork.
• Follow company procedures and maintain confidentiality when handling information.
• Undertake training and coursework as part of the apprenticeship.

About You

We are looking for someone who is keen to learn, organised and willing to develop their skills in a professional office environment.

• Have GCSEs in English and Maths at grade 4/C or above.
• Have a positive attitude and a willingness to learn.
• Be confident using computers and interested in developing digital skills.
• Have good written and verbal communication skills.
• Be organised, reliable and able to manage your workload.
• Have good attention to detail and take pride in completing tasks accurately.
• Enjoy problem-solving and finding ways to make tasks easier and more efficient.
• Be comfortable working independently and as part of a team.
• Be punctual, professional and committed to your apprenticeship.

Training and support will be provided.

What We Offer

• The opportunity to earn while you learn.
• A recognised apprenticeship qualification in business administration.
• Practical, hands-on experience within an Operations Department.
• Training and support from experienced colleagues.
• The opportunity to develop IT, communication, organisation and problem-solving skills.
• The chance to contribute ideas and make a positive difference to the business.

Opportunities to develop your career within The Energy Experts.