Office Admin

Food & Beverage; Greater London; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Company pension scheme

Life assurance

Refer-a-friend bonus

28 days’ holiday

Health cash plan

Discounted dental cover

Access to e-learning platform

Perks at Work discounts

Meals on duty

Job summary

Meliá White House in London is seeking a Food & Beverage Coordinator to support the Food & Beverage Director in daily operations, coordinating activities and delivering guest-focused service.

You will handle rotas, reports, supplier paperwork, and cross-department collaboration, with strong Excel/Outlook skills and experience in hotel systems.

Salary £33,454 plus service charge, with employee benefits and plenty of career opportunities across Meliá's global portfolio.

Qualifications

• Previous administrative or coordination experience within Food & Beverage, Hospitality, or Hotel Operations.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with a collaborative approach.
• Confident using Microsoft Office, particularly Excel, Word, and Outlook.
• Experience using hotel systems such as OPERA or Fourth is advantageous.
• High level of accuracy, attention to detail, and problem-solving ability.
• A proactive, positive, and flexible approach to work.
• Eligibility to work in the UK is essential.

Responsibilities

• Provide administrative support to the Food & Beverage Director, ensuring efficient organisation of departmental activities and priorities.
• Coordinate rotas, meetings, diaries, training schedules, and departmental communications.
• Prepare reports, presentations, meeting agendas, and minutes, ensuring accurate record keeping and timely follow-up of actions.
• Monitor departmental purchasing, invoices, stock requests, and supplier documentation, liaising closely with Finance and Purchasing teams.
• Maintain accurate employee records, training documentation, and compliance files in line with company standards.
• Support recruitment and onboarding administration, including interview coordination, new starter documentation, and uniform requests.
• Work collaboratively with Kitchen, Events, Front Office, Housekeeping, and other departments to ensure seamless operational communication.
• Assist with departmental projects, audits, promotional activities, and continuous improvement initiatives.
• Ensure company policies, health & safety procedures, and food safety standards are consistently followed.
• Provide excellent internal and external customer service, responding professionally to enquiries and supporting operational requirements.

Skills

Organisational skills

Communication skills

Microsoft Office (Excel, Word, Outlook

Hotel systems experience (OPERA/Fourth

Tools

OPERA

Fourth

Job description

“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders, where your potential to grow, learn, and inspire has no limits. It’s knowing that the world is yours — that you can build your career across multiple destinations, all while being part of one warm, supportive, and passionate family.

Food & Beverage Coordinator

Department: Food & Beverage
Location: London, UK
Hotel: Meliá White House
Salary: £33,454 + Service Charge

About the Hotel

Meliá White House is a modern and elegantly refurbished hotel ideally located next to Regent’s Park, just a short walk from Oxford Circus and Regent Street. With excellent transport links and a vibrant setting, the hotel offers a dynamic environment where service excellence and guest experience are at the heart of everything we do.

What’s in it for you?

• Global career opportunities across more than 350 hotels worldwide
• Exclusive hotel rates for you, your friends & family with Meliá Hotels Worldwide
• Company pension scheme and life assurance
• Refer-a-friend bonus (£500 after successful completion of probation)
• 28 days’ holiday including public holidays
• Health cash plan & discounted dental cover with HSF
• Unlimited access to Meliá’s global e-learning platform
• High-street discounts through Perks at Work
• Meals on duty and team activities

Mission

As a Food & Beverage Coordinator, you will support the Food & Beverage Director in the day-to-day coordination of the department, ensuring smooth administrative operations, effective communication across outlets, and exceptional support to the Food & Beverage leadership team. You will play a key role in maintaining operational efficiency, coordinating projects, and helping deliver outstanding guest experiences.

Key Responsibilities – Operational Excellence

• Provide administrative support to the Food & Beverage Director, ensuring efficient organisation of departmental activities and priorities.
• Coordinate rotas, meetings, diaries, training schedules, and departmental communications.
• Prepare reports, presentations, meeting agendas, and minutes, ensuring accurate record keeping and timely follow-up of actions.
• Monitor departmental purchasing, invoices, stock requests, and supplier documentation, liaising closely with Finance and Purchasing teams.
• Maintain accurate employee records, training documentation, and compliance files in line with company standards.
• Support recruitment and onboarding administration, including interview coordination, new starter documentation, and uniform requests.
• Work collaboratively with Kitchen, Events, Front Office, Housekeeping, and other departments to ensure seamless operational communication.
• Assist with departmental projects, audits, promotional activities, and continuous improvement initiatives.
• Ensure company policies, health & safety procedures, and food safety standards are consistently followed.
• Provide excellent internal and external customer service, responding professionally to enquiries and supporting operational requirements.

What we're looking for

• Previous administrative or coordination experience within Food & Beverage, Hospitality, or Hotel Operations.
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills with a collaborative approach.
• Confident using Microsoft Office, particularly Excel, Word, and Outlook.
• Experience using hotel systems such as OPERA or Fourth is advantageous.
• High level of accuracy, attention to detail, and problem-solving ability.
• A proactive, positive, and flexible approach to work.
• Eligibility to work in the UK is essential.

Because belonging to the great Meliá family is being VIP

At Meliá, our people are at the heart of everything we do. From the most junior roles to senior leadership, everyone is valued for their unique contribution. We are all Very Inspiring People, united by our passion, warmth, and commitment to excellence — and that includes you.

Our Commitment to Diversity & Inclusion

We are proud to be an equal opportunity employer. We actively promote diversity, inclusion, and equality across our teams, creating a respectful and supportive workplace for all. We believe our differences make us stronger and help shape a more responsible and sustainable future.

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