ODG Digital Engagement Associate Manager

Colgate-Palmolive Company; Woking; Sur place; GBP 53 000 - 59 000; Plein temps

Résumé du poste

Colgate-Palmolive Company in Surrey, England, is seeking an Associate Manager to drive digital programmes across web, CRM, education and professional social media. You will translate strategy into impactful content and journeys while working with Professional Veterinary Affairs to ensure scientific accuracy and professional relevance.

In this role you will manage CRM, analytics and omnichannel initiatives, optimise digital platforms, and report on engagement to senior management.

Qualifications

• Bachelor's degree in Marketing, Digital Technologies, Business or related field.
• 3-4+ years of experience in Digital Marketing roles.
• Experience managing websites, CRM, digital educational applications.
• Proven experience leading cross-functional digital projects.
• Excellent oral and written communication skills.
• Fluency in English (written and oral).

Responsabilités

• Manage digital workstreams (web, CRM, education, social media).
• Translate strategy into content and journeys with PVA to ensure relevance and accuracy.
• Lead CRM, audience segmentation and engagement automation initiatives.
• Collaborate with Marketing and PVA to align science and branding.
• Analyse engagement, track campaign effectiveness and report findings to management.

Connaissances

Digital marketing

CRM & automation

Web management

Content development

Analytics

Formation

Bachelor's degree in Marketing or related field

English fluency

Outils

CRM platforms

Web analytics tools

Web platforms

Webinar platforms

Description du poste

No Relocation Assistance Offered

Job Number #175001 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location: Woking

Reporting to: Director, Marketing ODG (West)

Salary range per annum: £53100 - £59000

"At Hill's we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill's mission is to help enrich and lengthen the special relationships between people and their pets."

Position Summary:

Reporting to the Digital Engagement Manager, the Associate Manager drives the execution and optimisation of digital programmes to build engagement and brand advocacy among veterinary professionals.

Operating with a high degree of autonomy, you will manage key digital workstreams (web, CRM, education, professional social media), translate strategy into impactful content and journeys and work closely with Professional Veterinary Affairs (PVA) to ensure scientific accuracy and professional relevance.

Responsibilities include the following but not limited to:

• Digital ecosystem management: optimise and manage core digital platforms and tools, acting as a lead on specific digital ecosystem projects.
• Education & webinars: support digital education programmes (such as webinars, virtual events, and online courses), coordinate with PVA and Marketing to ensure scientific and brand alignment.
• CRM & marketing automation: lead on CRM, audience segmentation and engagement automation initiatives. Manage the professional database and ensure high-quality first-party data collection.
• Professional social media: plan and execute professional social media activities in close collaboration with PVA.
• Omnichannel integration: support initiatives that drive customer advocacy by linking offline interactions with seamless digital follow-up communications.
• Analytics & reporting: use analytics to track customer engagement, optimize campaign effectiveness, and provide actionable reporting to management.

Skills and Competencies:

Solid digital marketing experience (web, CRM, eLearning, social media).Ability to plan, develop, and adapt digital content and assets while maintaining high quality and brand compliance standards.Proficiency with CRM/marketing automation and webinar/virtual event platforms.Strong analytical skills and ability to turn data into clear actions.Excellent cross-functional collaboration and communication skills.

Required Qualifications:

Bachelor's degree in Marketing, Digital Technologies, Business, or a related field3-4+ years of experience in Digital Marketing rolesDemonstrated experience managing websites, CRM, digital educational applicationsProven experience leading cross-functional digital projectsExcellent oral and written communication skillsFluency in English (written and oral)

Preferred Qualifications:

• B2B experience within a structured pharmaceutical, healthcare or pet care company
• Prior experience collaborating directly with Veterinary Affairs, Medical Affairs or specialized B2B Field Sales teams
• Experience with and understanding of the Profession as a recommendation and selling channel
• Experience with 1P Data/CRM orchestration
• Experience with professional social media strategy and execution
• Strong tech-fluency and experience using AI-powered tools for content generation and media analytics
• Able to communicate in one of the hub languages

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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