Website Coordinator

Colgate-Palmolive Company; Woking; Hybrid; GBP 37,000 - 41,000; Full time

Benefits offered by this job

Hybrid work

Job summary

Colgate-Palmolive Company is seeking a Digital Product Analyst to support the EMEA digital product team, reporting to the UX Lead. You will help maintain and optimize the Hill's digital ecosystem for veterinary and pet parent users, collaborating with global stakeholders and agencies to drive tool performance.

You will translate analytics into actionable product enhancements that align with our digital priorities and ensure high-quality user experiences across platforms.

Qualifications

• Bachelor's degree in a related scientific, technical, or Business Administration field.
• Minimum of 2 years of experience in website analyst/coordinator or similar digital role
• Proven proficiency in managing Jira ticketing systems and conducting technical UAT.
• Demonstrated ability to translate data into actionable insights for digital product improvements.

Responsibilities

• Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill's ecosystem.
• Monitor digital performance using analytics platforms to identify user experience gaps, track key performance indicators, and resolve technical bugs.
• Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.
• Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.
• Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third-party integrations and product information accuracy.

Skills

Data insights

User testing

Cross-functional work

Education

Bachelor's degree in related field

Tools

Jira

Google Suite

UAT tooling

Job description

No Relocation Assistance Offered

Job Number #174800 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Location

UK, Woking

Reporting to

UX Lead

Salary range per annum

£36900 - £41000

At Hill's we have a purpose to transform the lives of millions of pet families through pioneering innovation, science-led nutrition, and the best and brightest people. If you're interested in work that matters, fueled by passion for pets, we invite you to apply. Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill's mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that's a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

Role Summary

The Digital Product Analyst supports the EMEA digital product team, reporting to the UX Lead, to maintain and optimize the Hill's digital ecosystem for veterinary and pet parent users. You will collaborate with global cross-functional stakeholders and external agencies to drive tool performance, resolve technical issues, and ensure seamless user experiences. This role is pivotal for translating analytical insights into actionable product enhancements that directly support our digital business priorities.

Responsibilities

• Support the EMEA digital product team in the end-to-end development, maintenance, and deployment of digital tools across the Hill's ecosystem.
• Monitor digital performance using analytics platforms to identify user experience gaps, track key performance indicators, and resolve technical bugs.
• Manage the product enhancement lifecycle by grooming Jira tickets for website updates, feature rollouts, and issue resolution.
• Coordinate rigorous User Acceptance Testing (UAT) for bug fixes and new enhancements to ensure high-quality product delivery.
• Collaborate with internal marketing and IT teams, as well as external agencies, to ensure best-in-class third-party integrations and product information accuracy.

Required Qualifications

• Bachelor's degree in a related scientific, technical, or Business Administration field.
• Minimum of 2 years of experience in website analyst/coordinator or similar digital role
• Proven proficiency in managing Jira ticketing systems and conducting technical UAT.
• Demonstrated ability to translate data into actionable insights for digital product improvements.

Preferred Qualifications

• Experience within the veterinary, pet food, or FMCG industries.
• Understanding of B2B, B2C, and DTC digital ecosystems.
• Proficiency in Google Suite tools.

Our Commitment to Inclusion

Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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