Odg Digital Engagement Associate Manager

Colgate-Palmolive Company; South Nutfield; In loco; GBP 53.000 - 59.000; Tempo pieno

Descrizione del lavoro

Colgate-Palmolive Company is seeking an Associate Manager to drive digital engagement initiatives in Surrey (UK). You will manage web, CRM, education programs and professional social media, partnering with Veterinary Affairs to ensure scientific accuracy and brand alignment.

Autonomy is expected as you translate strategy into compelling content and customer journeys. The role also involves analytics and reporting to leadership, with English fluency required.

Competenze

• Bachelor's degree or equivalent in Marketing, Digital Technologies, Business, or related field.
• 3–4+ years of experience in Digital Marketing roles.
• Demonstrated experience managing websites, CRM, digital educational applications.
• Proven experience leading cross-functional digital projects.
• Excellent oral and written communication skills; fluent in English.

Mansioni

• Manage digital programmes (web, CRM, education, professional social media).
• Translate strategy into impactful content and customer journeys.
• Collaborate with Professional Veterinary Affairs (PVA) to ensure scientific accuracy and professional relevance.
• Lead CRM and marketing automation initiatives; manage the professional database and data quality.
• Plan and execute professional social media activities and webinars/virtual events.
• Use analytics to track engagement, optimize campaigns, and report results to management.

Conoscenze

Solid digital marketing experience

Content planning & adaptation

CRM/marketing automation

Analytical skills

Cross-functional collaboration

Formazione

Bachelor's degree in Marketing, Digital Technologies, Business

Strumenti

CRM platforms

Webinar/virtual event platforms

Web management tools

Descrizione del lavoro

No Relocation Assistance Offered

Job Number #175001 - Surrey, England, United Kingdom

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

If you’re interested in work that matters, fueled by passion for pets, Founded more than 75 years ago with an unwavering commitment to pet nutrition, Hill’s mission is to help enrich and lengthen the special relationships between people and their pets. Our decades of science and research guide us in creating nutrition that’s a step ahead so pets and pet parents can enjoy every day together. As the US #1 Veterinarian recommended pet food brand, knowledge is our first ingredient with 220+ veterinarians, PhD nutritionists and food scientists working to develop breakthrough innovations in pet health.

Location: Woking

Reporting to: Director, Marketing ODG (West)

Salary range per annum: £53100 - £59000

Position Summary

Reporting to the Digital Engagement Manager, the Associate Manager drives the execution and optimisation of digital programmes to build engagement and brand advocacy among veterinary professionals.

Operating with a high degree of autonomy, you will manage key digital workstreams (web, CRM, education, professional social media), translate strategy into impactful content and journeys and work closely with Professional Veterinary Affairs (PVA) to ensure scientific accuracy and professional relevance.

Responsibilities

• Digital ecosystem management: optimise and manage core digital platforms and tools, acting as a lead on specific digital ecosystem projects.
• Education & webinars: support digital education programmes (such as webinars, virtual events, and online courses), coordinate with PVA and Marketing to ensure scientific and brand alignment.
• CRM & marketing automation: lead on CRM, audience segmentation and engagement automation initiatives. Manage the professional database and ensure high-quality first-party data collection.
• Professional social media: plan and execute professional social media activities in close collaboration with PVA.
• Omnichannel integration: support initiatives that drive customer advocacy by linking offline interactions with seamless digital follow-up communications.
• Analytics & reporting: use analytics to track customer engagement, optimise campaign effectiveness, and provide actionable reporting to management.

Skills and Competencies

• Solid digital marketing experience (web, CRM, eLearning, social media).
• Ability to plan, develop, and adapt digital content and assets while maintaining high quality and brand compliance standards.
• Proficiency with CRM/marketing automation and webinar/virtual event platforms.
• Strong analytical skills and ability to turn data into clear actions.
• Excellent cross-functional collaboration and communication skills.

Required Qualifications

• Bachelor's degree in Marketing, Digital Technologies, Business, or a related field
• 3-4+ years of experience in Digital Marketing roles
• Demonstrated experience managing websites, CRM, digital educational applications
• Proven experience leading cross-functional digital projects
• Excellent oral and written communication skills
• Fluency in English (written and oral)

Preferred Qualifications

• B2B experience within a structured pharmaceutical, healthcare or pet care company
• Prior experience collaborating directly with Veterinary Affairs, Medical Affairs or specialized B2B Field Sales teams
• Experience with and understanding of the Profession as a recommendation and selling channel
• Experience with 1P Data/CRM orchestration
• Experience with professional social media strategy and execution
• Strong tech-fluency and experience using AI-powered tools for content generation and media analytics
• Able to communicate in one of the hub languages

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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