Ocean Import Operations Coordinator x2

First Choice Staff; Galleywood; Hybrid; GBP 26,000 - 36,000; Full time

Job summary

First Choice Staff is seeking two Ocean Import Operations Coordinators in Chelmsford. The role involves liaising between customers, suppliers and transport companies to ensure efficient deliveries.

Key duties include managing all aspects of the import process, obtaining and sharing information, and ensuring documentation is in place. Hybrid working is available after an induction period.

Qualifications

• Experience of the Asian market preferred.
• Seafreight Import start to finish experience essential.

Responsibilities

• Manage all aspects of the import process.
• Obtain and communicate information to ensure customer needs are met.
• Liaise with suppliers, forwarders and agents for up-to-date shipment information.
• Keep customers informed of shipment progress.
• Provide transport companies with delivery information to meet requirements.
• Ensure documentation is on file and followed as instructed.
• Maintain files ensuring costed and billed procedures are followed.
• Cover export operations when required.
• Perform other duties as required by management for smooth operations.

Skills

Import operations

Customer liaison

Documentation management

Stakeholder communication

Job description

Our client in Chelmsford is looking for two Ocean Import Operations Coordinators

GENERAL PURPOSE OF THE POSITION

The Operations Coordinator is responsible for liaising between customers, suppliers and transport companies to ensure efficient deliveries.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage all aspects of the import process;
• Obtain and communicate, internally and externally, all necessary information to ensure correct measures are in place and customer needs are met;
• Liaise between Suppliers, Forwarders and agents to obtain up to date shipment information;
• Ensure customers are fully informed of the progress of their shipments;
• Provide transport companies with the relevant information to ensure customer delivery requirements are met;
• Ensure correct documentation is on file and act accordingly as set out in the instructions;
• Maintain all files ensuring they are costed and billed correctly in accordance with procedures provided by management;
• Cover the export operations when required; and
• Any other duties as required by management for the smooth and efficient operation of the department.

Experience of the Asian market preferred. Seafreight Import start to finish experience essential.

Hybrid working after induction period