Ocean Import Coordinator - Client-Focused Logistics

Crane Worldwide Logistics; Bolton; On-site; GBP 21,000 - 31,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Ocean Import Coordinator to manage the processing of import shipments for an assigned base of accounts. You will review documentation, coordinate release with customs, and ensure timely delivery while maintaining excellent client communication.

The ideal candidate has at least 1 year of freight forwarding experience, strong English (B1+), and solid computer and organizational skills.

Qualifications

• Minimum 1 year experience in freight forwarding.
• English language knowledge (oral/written) - level B1 minimum.
• Strong oral and written communication skills.
• Must have excellent client service skills, responding promptly and professionally to client needs.

Responsibilities

• Receive, review, and process import documentation for an assigned base of accounts.
• Monitor transactions and notify supervisory personnel of any problem or irregularities.
• Provide excellent and timely client service by informing the client of the status of their shipment(s).
• Coordinate sea freight, release operations, customs or other governmental agency examinations that may be required.
• Dispatch deliveries with truckers.
• Coordinate warehousing operations.
• Other duties as assigned.

Skills

Communication skills

Client service

Attention to detail

Organizational skills

Computer skills

Job description

Crane Worldwide Logistics is seeking an Ocean Import Coordinator to manage the processing of import shipments for an assigned base of accounts. You will review documentation, coordinate release with customs, and ensure timely delivery while maintaining excellent client communication.

The ideal candidate has at least 1 year of freight forwarding experience, strong English (B1+), and solid computer and organizational skills.