Ocean Export Operations Specialist

Deutsche Post; Leeds; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Pension with life assurance

Wellbeing programme

Training and development opportunities

Job summary

DHL Global Forwarding is seeking an Ocean Export Operational professional to ensure excellent delivery of ocean export forwarding services for customers. You will handle end-to-end OFR exports, pre-alerts, customs, and file profitability while collaborating with carriers and internal teams.

The role requires knowledge of freight forwarding, HMRC procedures, and strong communication. A UK work entitlement and growth opportunities within a global logistics leader are offered.

Qualifications

• Two or more years in Freight Forwarding or related field.
• Experience with HMRC import/export procedures and compliance.
• Clear and concise written/spoken communication skills.
• Willingness to follow established processes and drive improvements.
• Ability to work across teams and maintain relationships with service providers.

Responsibilities

• Manage end-to-end OFR Exports for designated customers, including pre-alerts and customs work.
• Coordinate customer liaison, deliveries, and file profitability data.
• Support and monitor profitability and service quality with the Ocean Freight team.
• Negotiate rates with carriers and internal product teams.
• Assist Sales in customer interactions and ensure compliance with Ground Rules.
• Contribute to continuous improvement programs and training.

Skills

Freight Forwarding

HMRC procedures

Communication

Process adherence

Continuous improvement

Cross-team collaboration

Cargowise One

UK work eligibility

Education

GCSEs including Maths & English

Tools

Cargowise One

Job description

DHL Global Forwarding is seeking an Ocean Export Operational professional to ensure excellent delivery of ocean export forwarding services for customers. You will handle end-to-end OFR exports, pre-alerts, customs, and file profitability while collaborating with carriers and internal teams.

The role requires knowledge of freight forwarding, HMRC procedures, and strong communication. A UK work entitlement and growth opportunities within a global logistics leader are offered.