Ocean Export Coordinator

Red Recruit; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Annual bonus

Job summary

Red Recruit is assisting a growing freight forwarding client in East London in recruiting an Ocean Export Coordinator. The role involves managing shipments from booking to delivery, with a focus on FCL ocean exports within a recyclables division.

The candidate will handle documentation, liaise with carriers, and ensure compliance with regulations while delivering high-quality customer service. Office-based, Monday to Friday, ASAP start.

Qualifications

• Two years' freight forwarding or logistics experience.
• Experience managing shipments from booking to delivery.
• FCL ocean export experience beneficial but not essential.
• CargoWise experience advantageous but not essential.
• Strong written and verbal communication skills.
• Proficient in Outlook, Excel and Word.
• Ability to manage changing priorities in a fast-paced environment.
• Proactive, ownership of work, and team player.
• Degree in any discipline advantageous but not essential.

Responsibilities

• Manage shipments from booking through to final delivery.
• Prepare Bills of Lading, shipping instructions, invoices and packing lists.
• Ensure all import/export documentation is accurate and compliant.
• Submit VGM declarations and customs documentation when required.
• Book containers and shipments with lines, hauliers and consolidators.
• Monitor vessel schedules, cut-off times and ETA dates.
• Coordinate loading, collection and delivery with suppliers and customers.
• Provide customers and partners with regular shipment updates.
• Resolve queries professionally and escalate delays when needed.
• Identify delays and propose practical solutions for continuity.

Skills

Freight forwarding experience

Logistics operations

Documentation accuracy

Communication skills

MS Office proficiency

Problem solving

Teamwork

Degree advantageous

Education

Degree in any discipline

Tools

CargoWise

MS Outlook

MS Excel

MS Word

Job description

Job Title: Ocean Export Coordinator

Location: East London

Working Pattern: Office-based, Monday to Friday

Start Date: ASAP

About the Role

Our client, a well-established and rapidly growing freight forwarding company, is looking for an experienced Ocean Export Coordinator to join its specialist recyclables division in Woodford, East London.

This is a mid-level operational position reporting to the Recyclables Manager. You will take ownership of freight forwarding files from start to finish, with the majority of shipments involving FCL ocean exports.

Although previous ocean export or recyclables experience would be beneficial, it is not essential. Applications are welcomed from freight forwarding professionals with experience across other modes who are keen to develop their knowledge within a specialist, market-leading division.

This is an excellent opportunity to join a growing logistics group offering ongoing training, career development and genuine scope for the position to evolve.

What You'll Do

As Ocean Export Coordinator, you will manage your own shipments from booking through to final delivery, ensuring documentation is accurate, deadlines are achieved and customers receive an excellent level of service.

Your responsibilities will include:

• Managing freight forwarding files from start to finish.
• Preparing Bills of Lading, shipping instructions, commercial invoices and packing lists.
• Ensuring all import and export documentation is accurate and compliant with relevant regulations.
• Submitting VGM declarations and customs documentation when required.
• Booking containers and shipments with shipping lines, hauliers and consolidators.
• Monitoring vessel schedules, cut-off times and estimated arrival dates.
• Coordinating loading, collection and delivery arrangements with suppliers, depots and customers.
• Providing customers and service partners with regular shipment updates.
• Resolving customer, supplier and operational queries professionally and efficiently.
• Identifying potential delays or problems and escalating them when necessary.
• Proposing practical solutions to maintain continuity of service.
• Supporting the Recyclables Manager with process improvements and operational efficiencies.
• Assisting with digital invoice query resolution.
• Working closely with internal colleagues to maintain a consistently high standard of service.

What You Need

• A minimum of two years' relevant freight forwarding or logistics experience.
• Experience managing freight forwarding shipments from start to finish.
• FCL ocean export experience would be beneficial but is not essential.
• CargoWise experience would be advantageous but is not essential.
• Strong written and verbal communication skills.
• Good working knowledge of Microsoft Outlook, Excel and Word.
• The ability to manage changing priorities within a fast-paced environment.
• A proactive approach and willingness to take ownership of your work.
• A positive attitude and the ability to work effectively as part of a team.
• An enquiring mindset, with a genuine desire to understand and improve operational processes.
• A degree in any discipline would be advantageous but is not essential.

Why You'll Love This Role

• Annual discretionary performance-related bonus.
• Full training and ongoing support from an experienced team.
• Excellent opportunities for professional development and career progression.
• The chance to develop specialist knowledge within a leading recyclables operation.
• A stable position within a successful and expanding logistics group.