Occupier Facilities Manager - Safety & Service Excellence

Savills Company; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Savills occupies an industry-leading role in occupier facilities management across London. The Occupier Facilities Manager will lead the delivery of high-quality management services for Savills clients and tenants, taking a lead in operational management of properties.

Working hours are 09:00-17:30. The role requires NEBOSH or IOSH qualifications, budget and contract oversight, and strong leadership of FM staff and apprentices across sites.

Qualifications

• Self-motivated with excellent interpersonal skills.
• Degree of flexibility and strong organisational ability.
• Ability to manage multiple projects with various stakeholders.
• Experience achieving high property management standards.
• Knowledge of service charge budgets and cost control.
• NEBOSH or IOSH Managing Safely qualifications.
• Extensive experience in a similar FM environment.

Responsibilities

• Ensure Compass and Datastation systems are up to date.
• Ensure compliance with legal and statutory requirements, including Health and Safety; NEBOSH or IOSH essential.
• Prepare risk assessments and maintain a minimum 85% compliance rating.
• Maintain full set of risk assessments at each property and update action plans.
• Complete quarterly checklists and upload to Datastation on time.
• Inspect properties as per the frequency specified by the FMA.
• Mentor FM Apprentices and manage their development.
• Develop training plans for Assistant Facilities Managers and FM Apprentices; review progress.
• Record utility consumption and update systems accordingly.
• Maintain high site standards for cleaning, repairs and presentation within budgets.
• Visit clients quarterly or per contract and report/resolve issues.
• Act as first point of contact for Savills Helpdesk during emergencies.
• Evaluate contractor performance against agreed specifications and address shortcomings.
• Assist in preparing the annual service charge budget with explanatory notes.
• Approve expenditures and monitor spend against budget; report deviations.
• Own all drafts of the service charge reconciliations.
• Monitor client expenditure and ensure timely invoice approvals via Proactis/Elogbooks.
• Prepare contingency plans to ensure site attendance during holidays, training and sickness.
• Coordinate information in line with Savills and client requirements.
• Promote the Occupier service line and pursue business development opportunities.
• Lead mobilisation and demobilisation of properties within allocation.
• Carry out annual appraisals for SMR site staff and 6-month reviews.
• Manage site personnel day-to-day with regular meetings per Savills policies.

Skills

Self-motivated

Organisational and time management

Project management

Property management standards

Service charge budgeting

NEBOSH or IOSH Managing Safely

Experience in similar environment

Job description

Savills occupies an industry-leading role in occupier facilities management across London. The Occupier Facilities Manager will lead the delivery of high-quality management services for Savills clients and tenants, taking a lead in operational management of properties.

Working hours are 09:00-17:30. The role requires NEBOSH or IOSH qualifications, budget and contract oversight, and strong leadership of FM staff and apprentices across sites.