Occupational Therapy Support in Accessible Homes (AH)

Bristol City Council; West of England; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Flexible working

Local Government Pension scheme

Generous annual leave

Hybrid working

Job summary

Bristol City Council's Accessible Homes team is seeking an Occupational Therapy Support worker to help deliver housing adaptations across Bristol. You will join a busy in-house service supporting OT assessments, referral processing, waitlist management and co-ordination of Assessment Centre activities.

The role offers a hybrid working arrangement, enhanced DBS provided, and a clear path to develop clinical and administrative skills while keeping priority on service users' independence.

Qualifications

• Experience in occupational therapy and housing adaptations.
• Ability to process referrals, manage waitlists and coordinate assessments.
• Ability to work in a team and communicate with partners.

Responsibilities

• Process referrals and coordinate Assessment Centre activities.
• Support triage and prioritise cases for OT caseloads.
• Assist with waitlist management and documentary handling.

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Job reference VAC008864 Date posted 23/09/2026 Application closing date 05/10/2026 Location 100 Temple Street Redcliffe Bristol BS1 6AN Salary BG8: £30,023 - £32,046 Package Flexible WorkingPension Scheme Contractual hours 37 Basis Full time Job category/type Administration Attachments Job Description.pdf Person Specification.pdf

Occupational Therapy Support in Accessible Homes (AH)

Full Time, Permanent

About Accessible Homes

Accessible Homes team sits within housing at Bristol City Council, rather than within the social care teams. The service covers all of Bristol and is responsible for assessing need and supporting the provision of housing adaptations, equipment and Technology Enabled Care to help people live safely and independently at home.

Our team is made up of occupational therapists, occupational therapy assistants, caseworkers, occupational therapy technicians, surveyors and a technology enabled care team. This in house service enables peoples' cases to follow a clear process from the OT's assessment through to the adaptation works such as a ramp or a wet room, without getting lost between various services.

The OT service

Our OTs carry their own caseloads, from Assessment Centre visits through to complex rehousing decisions and urgent pre-tenancy adaptations. Alongside individual casework, our staff sit on panels like Making Best Use of Stock for Council rehousing support and Case Referral Panel for complex cases. They provide advice about the wider housing stock and hold a lot of the team's knowledge about what does and doesn't work when adapting a home. It's a busy, high demand service.

How OT Support fits in

It's a brand-new post, created due to the high demand for our OT service and the need to reduce waiting times, and provide an efficient service to people across Bristol. The OTs and OTAs need increased capacity to focus on the parts of the job that require their clinical assessment and input. OT Support will take on work such as referral processing, correspondence, waitlist management and Assessment Centre coordination, and, over time, will start supporting referral triage, working alongside our OT Managers and Senior Practitioners to build a genuinely complex skill. Because it's a new role, a lot of what OT Support does day to day will be shaped over your first few months here, by what you bring to it as much as by what we've already planned. Every task on your list connects directly to something that matters, whether that is a service user waiting less time, an OT having more time to focus on clinical matters, or a case that is followed up on within appropriate time.

What it's like working with us

We're a team that helps each other out. We are supportive of each other, and we're used to figuring things out collaboratively rather than in silos. You'll have a proper induction, regular supervision and a mentor alongside you as you learn. If you're a self-starter, organised, digitally savvy, calm under pressure, and genuinely interested in helping people stay independent in their own homes, you'll fit in well here.

Please note that this role is subject to an Enhanced DBS Check

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

We're a Disability Confident employer which means we value recruiting and retaining disabled people

Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career.

Contact: [e-mail] if you have any questions about this job.

Relevant information about disabled adaptations and Accessible Homes service

• Home Adaptations at Bristol City Council
• Accessible Homes Adaptations Policy
• RCOT - Care Act 2014 - Disabled Facilities Grant (DFG)

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Thepersonal information section (including your name) you’ll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.