Occupational Health Admin Team Leader (Internal Only)

Royal Devon University Healthcare NHS Foundation Trust; Exeter; Sur place; GBP 24 000 - 29 000; Temps partiel

Avantages offerts par ce poste

27 days annual leave

NHS Pension scheme

Cycle to work

Staff discounts

Onsite nursery (OFSTED)

Résumé du poste

Exeter Occupational Health Service, part of the Royal Devon University Healthcare NHS Foundation Trust, is recruiting for an administrator to oversee OHWB operations and support the Admin Manager. The role requires coordinating workload, ensuring data accuracy, and delivering timely administrative services within a health environment.

With 30 hours per week (0.8 WTE) on a fixed-term contract, you will engage with recruiting managers and candidates, handle sensitive information, and uphold

Qualifications

• Experience in an administrative environment.
• Excellent organisational skills and ability to prioritise workload.
• Maintain confidentiality at all times.

Responsabilités

• Oversee the operational activity of the OHWB function and allocate work within the team.
• Ensure excellent customer service to recruiting managers and candidates; escalate issues tactfully.
• Allocate and co-ordinate workload of the administration team to meet timescales.
• Maintain data integrity for reporting; audit OH records for accuracy.
• Ensure processes follow H&S and Trust Policy; assist in service development.
• Contribute to future planning and provide senior admin support to the Admin Manager as required.

Connaissances

Administrative experience

Data entry / MS Office

Customer service

Outils

Computerised data systems

Description du poste

Responsibilities

• Oversee the operational activity of the OHWB function, this includes the first point of contact advice given to internal/external customers, allocation and monitoring of work within the team
• Ensure the team provides excellent customer service to recruiting managers and candidates, being the first point of contact for escalation of issues from the team, managing difficult conversation sensitively and expertly imparting difficult messages whilst maintaining good relationships
• Allocate and co-ordinate the workload of the administration team ensuring the performance is maintained and processes are delivered within agreed timescales
• Maintain the integrity of data for accurate internal and external reporting through system housekeeping and ensure accurate data input. Audit OH records on a regular basis to ensure accuracy.
• Ensure all processes are followed accurately and, working with the Admin Manager, are in line with H&S and Trust Policy
• Proactively contribute to future planning and development of the service
• Provide senior administration and co-ordination support to the Admin Manager as required

Working Pattern & Contract

The post is a 30hrs 0.8wte, fixed term contract with a working pattern of 4 days 08:30 - 16:30.

Requirements

We are seeking candidates with demonstrable experience of working in an administrative environment and using computerised data systems. Requirements of this role are to have excellent organisational skills, the ability to prioritise workload, to meet deadlines and to maintain confidentiality at all times.

Employer Overview

Exeter Occupational Health Service is part of the Royal Devon University Healthcare NHS Foundation Trust and provides a comprehensive range of Occupational Health services to NHS staff and many non-NHS organisations.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly. We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people's own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC). Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Benefits

Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you are starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there. Salary is not the only financial benefit You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme