Observability AVP: SRE & Cloud Telemetry Lead

Citigroup Inc.; Greater London; On-site; GBP 120,000 - 180,000; Full time

Job summary

Citigroup Inc. is seeking a Site Reliability Engineer (SRE) to lead hands-on deployment of observability principles in a large-scale environment. The role focuses on reliability, performance, and resiliency across applications and services.

You will migrate monitoring tools to Google Cloud Observability and Grafana using OpenTelemetry, author reusable deployment solutions, and onboard engineering teams to new telemetry standards. This is a senior technical role within Production Management.

Qualifications

• 5+ years of SRE experience with SLOs/SLIs and toil reduction.
• Hands-on observability instrumentation with OpenTelemetry (or Grafana Alloy).
• Experience with OpenShift/Kubernetes and Helm charts.
• IaC familiarity with Ansible and Terraform.
• Proficiency with Prometheus, Grafana, Loki, Mimir, Tempo or AppDynamics.

Responsibilities

• Migrate monitoring tools to Google Cloud Observability and Grafana.
• Develop, test, and maintain OpenTelemetry configurations for metrics, logs, and traces.
• Create reusable deployment solutions with Helm charts and Ansible playbooks for OpenShift/Kubernetes and VM environments.
• Instrument applications using OpenTelemetry standards to provide insights into health and performance.
• Design GCO dashboards, log-based metrics, alerts, and SLO/SLI tracking.

Skills

SRE concepts

OpenTelemetry

Kubernetes/OpenShift

Helm charts

IaC (Ansible/Terraform)

Modern observability tools

Tools

Grafana

Prometheus

OpenTelemetry

Ansible

Terraform

Kubernetes

Job description

Citigroup Inc. is seeking a Site Reliability Engineer (SRE) to lead hands-on deployment of observability principles in a large-scale environment. The role focuses on reliability, performance, and resiliency across applications and services.

You will migrate monitoring tools to Google Cloud Observability and Grafana using OpenTelemetry, author reusable deployment solutions, and onboard engineering teams to new telemetry standards. This is a senior technical role within Production Management.