Observability SRE AVP: Cloud Observability & Migrations

Citi; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Citi is seeking an experienced Site Reliability Engineer to lead end-to-end observability and resiliency initiatives in a large-scale environment. You will migrate monitoring tooling to Google Cloud Observability and Grafana, implement OpenTelemetry instrumentation, and author reusable deployment solutions for OpenShift/Kubernetes and VM environments.

The role requires deep SRE knowledge, strong collaboration with application teams, and a focus on reliability, performance, and automation within

Qualifications

• Significant professional experience in software development with a strong focus on Site Reliability Engineering.
• Expertise analyzing complex issues across large-scale systems (apps, DBs, OS, network).
• Strong communication and collaboration across multiple business and technical teams.

Responsibilities

• Foster a culture of transparency, innovation, and technical excellence with automation.
• Partner with development and SRE teams to drive OpenTelemetry and GCO adoption.
• Ensure observability solutions comply with enterprise security and regulatory standards.
• Leverage cloud-native services and resiliency patterns to improve reliability.
• Support advanced recovery testing, including chaos engineering and swing tests.
• Develop automation with Ansible and Terraform to minimize recovery time and streamline deployments.
• Migrate legacy monitoring tools to GCO and Grafana; configure OTEL collectors and dashboards.

Skills

SRE concepts

OpenTelemetry

Kubernetes/OpenShift

Helm charts

IaC (Ansible, Terraform)

Prometheus/Grafana

Cloud platforms (GCP/AWS)

Go/Java/Python

Grafana Alloy/OpenTelemetry collectors

Tools

Google Cloud Platform (GCP)

Grafana

OpenTelemetry

Geneos ITRS

Prometheus

Job description

Citi is seeking an experienced Site Reliability Engineer to lead end-to-end observability and resiliency initiatives in a large-scale environment. You will migrate monitoring tooling to Google Cloud Observability and Grafana, implement OpenTelemetry instrumentation, and author reusable deployment solutions for OpenShift/Kubernetes and VM environments.

The role requires deep SRE knowledge, strong collaboration with application teams, and a focus on reliability, performance, and automation within