O2R Recovery Coordinator

Change Grow Live; Walsall; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness hour

Wellness hub

Employee Assistance Program

Pension scheme

Discounts

Training & progression

Refer a Friend

Job summary

Change Grow Live in Walsall is seeking an O2R Recovery Coordinator to join the Criminal Justice team. You will engage with offenders, partners and colleagues to support recovery, manage referrals, and help offenders re-enter the community through coordinated care planning.

The role requires strong communication, understanding of substance misuse, ability to work with partners, and adherence to information governance. DBS check is required and vetting will be completed.

Qualifications

• Ability to obtain and maintain police vetting.
• Strong understanding of substance misuse issues and experience in a similar field.
• Excellent written and verbal communication.
• Proactive with good time management and prioritisation.
• Knowledge of mental health interventions and services.
• Collaborative team player with diverse stakeholders.
• Ability to manage change prioritising service user needs.
• Understand information governance processes and safeguards.
• Commit to continuous learning and staff development.

Responsibilities

• Work with West Midlands Police and stakeholders in Walsall.
• Link police/court, custody suites, prison and community services.
• Provide assessment and information for sign-ups to the O2R programme.
• Support care planning and reviews with partners and service users.
• Ensure documentation is accurate and governance policies are followed.
• Deliver psychosocial interventions to reduce disengagement and harm.
• Screening, assessment and recovery planning; onward referrals.
• Reduce drug and alcohol related harm in the community.
• Promote involvement of carers, service users and community.
• Assist social reintegration and promote recovery and self-determination.

Skills

Police vetting

Substance misuse knowledge

Communication skills

Time management

Mental health interventions

Interpersonal skills

Stakeholder collaboration

Information governance

Learning and development

Tools

IT skills

Job description

Overview

Join Our Team as an Offender to Recovery (O2R) Recovery Coordinator.

Change Grow Live is a charity dedicated to making a difference in the lives of our service users. We believe in offering support, respect, and individualised care in a safe environment, working with each person to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our aim of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for an O2R Recovery Coordinatorto join our Criminal Justice team in Walsall.

The Offender to Rehab programme is unique to West Midlands Police, it has been running informally since 2018 and is proving to be effective in successfully rehabilitating prolific retail offenders with prolonged and very high levels of drug addiction.

Engage with offenders, partners and colleagues to prevent harm and reduce demand of volume crime impacting on the Business community. Persistent engagement and support are required to build trust and understand the needs of the individuals to identify the best pathway for their recovery.

You will be a key contact for a number of offenders throughout their rehabilitation journey. You will manage them from the initial referral, through to supporting them back in to the community, in conjunction with partner agencies.

Where: Walsall

Hours:Full-Time,37.5 hours per week

Contract Type: Permanent

Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

Responsibilities:

• Work in partnership with West Midlands Police and other stakeholders in Walsall.
• Provide a seamless link between police/court, custody suites, prison, and the community.
• Provide assessment and information for those signing up to be part of the O2R programme.
• Facilitate and be included within individualised care planning and reviews with partners and service users for the most appropriate support
• To ensure that record keeping and feedback is completed to a high standard and within time scales; and information governance/sharing policies and procedures are adhered to
• Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality.
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

What we are looking for:

• The ability to obtain and maintain police vetting.
• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will offer you:

• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• 25 days holiday (+ bank holidays) rising yearly for the first 5 years
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a Friend scheme.

The successful candidate will need to complete an enhanced DBS check and obtain police vetting.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

21/10/2026

Closing Date

11/10/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Helen Woolley | [e-mail] | 07557257290

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.