Criminal Justice Recovery Coordinator

Change Grow Live; King's Lynn; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness Hour

Wellness Hub

Employee Assistance Programme

25 days annual leave (pro rata)

Contributory pension scheme

Job summary

Change Grow Live in Kings Lynn is recruiting a Recovery Coordinator for the Criminal Justice Team. You will assess and engage service users, ensuring access to the right interventions at the right time, while working within a values-led environment.

The role requires safeguarding knowledge, effective communication, and strong collaboration with agencies and professionals. The service operates in a supportive, flexible setting with pro rata leave and pension options.

Qualifications

• Solid understanding of substance misuse issues or related field experience.
• Excellent verbal and written communication skills with good IT literacy.
• Able to manage time effectively and work independently.
• Team player with ability to collaborate with a wide range of professionals and agencies.

Responsibilities

• Support service users from entry into the service and through their treatment/recovery journey.
• Provide screening, assessment, and recovery planning and onward referral.
• Reduce drug and alcohol related harm to service users and the wider community.
• Promote carer, service user and community involvement.
• Provide advocacy for access to partnership services.
• Use Motivational Interviewing techniques.
• Safeguard children and adults as required.
• Liaise with police, probation, courts, prisons and other partners.
• Support social reintegration and promote recovery, resilience and self-determination.

Skills

Substance misuse awareness

Strong communication

Time management

Initiative & independence

Interpersonal collaboration

Job description

Overview

Believe in People?

The best people have one thing in common.

They care.

Join Us in Making a Real Difference: Join our Criminal Justice Team at our Norfolk Kings Lynn Service as a Recovery Coordinator!

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Criminal Justice Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you’ll be working as part of Criminal Justice Team in Kings Lynn, Norfolk. The service supports people with their or their loved ones’ drug and/or alcohol issues who have been involved with the criminal justice system.

No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key.

The successful candiate will be required to obtain and hold HMPPS security clearance before confirmation of start date.

Where: Kings Lynn

Hours: Full Time, 37.5h per week

Contract Type:Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Motivational Interviewing
• Children’s & adult safeguarding
• Liaison and partnership working including police, probation, courts, prisons.
• Substance awareness
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination

About you:

• Have a strong understanding of substance misuse issues and/or experience of working within a similar field
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What We Offer

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We’re committed to your development, with extensive training, funded learning, and pathways into senior or specialist roles.
• Benefit from transparent pay, a contributory pension scheme, and additional support through our wellbeing resources.
• Start with 25 days of annual leave plus bank holidays(pro rata), increasing to the maximum 30 days over five years of service.
• Join a supportive, values-led team where you’ll feel encouraged and valued from your very first day.
• Where possible, we’re open to discussing working patterns that help you maintain a healthy work-life balance.
• Enjoy discounts on shopping, cinema trips, holidays and more, along with our Refer a Friend scheme.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

A note about using AI in your application

AI can be areally helpfultool when putting together your application, and we're happy for you to use it. However,what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential.We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here:Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

29/10/2026

Closing Date

22/10/2026