O&M Project Manager - Europe (Remote)

Sungrow Europe; Milton Keynes; On-site; GBP 65,000 - 90,000; Full time

Job summary

Sungrow Europe is seeking an O&M Project Manager to connect customers, local O&M teams and the European O&M organisation, ensuring energy storage assets consistently deliver on commitments.

You will lead day-to-day customer contact, monitor contractual KPIs and support the rollout of European O&M processes across multiple countries, coordinating maintenance and reporting to drive improvements.

Qualifications

• Degree in engineering, business or a related technical discipline.
• Experience in O&M asset management, process implementation or project delivery.
• Knowledge of ESS/BESS technologies, batteries, PCS/inverters and grid connection.
• Understanding of contracts, SLAs, warranties and risk allocation.

Responsibilities

• Act as day-to-day customer contact for asset performance and incidents.
• Monitor LTSA and SLA commitments, KPIs, invoicing and payments.
• Support development and rollout of European O&M processes and KPI frameworks.
• Lead country-by-country process roll-outs, trainings and go-lives.
• Coordinate maintenance planning, spare parts and service partners.
• Prepare reliable performance reporting and dashboards.

Skills

O&M asset management

Process implementation

Project delivery

ESS/BESS technology

SCADA data analysis

KPIs and reporting

Stakeholder management

English communication

Education

Engineering or related degree

PM certification (PMP/PRINCE2/Agile)

Tools

SCADA

Project planning tools

Job description

Your mission

Hello and welcome to Sungrow! We are looking for an O&M Project Manager to connect our customers, local O&M teams and European O&M organisation, helping ensure our energy storage assets consistently deliver on their commitments.

• Act as the day-to-day customer contact for asset performance, availability, incidents, warranty topics and regular performance meetings.
• Monitor LTSA and SLA commitments, KPIs, invoicing and payments while identifying contractual risks and opportunities early.
• Support the development and implementation of European O&M processes, SOPs, templates, reporting standards and KPI frameworks.
• Lead country-by-country process roll-outs, including planning, training, go-lives, adoption tracking and corrective actions.
• Coordinate maintenance planning, spare parts, service partners and cross-country initiatives, escalating blockers when needed.
• Prepare reliable performance reporting and dashboards, turning operational data, customer feedback and lessons learned into improvement projects.

Your profile

Role

Sounds like an exciting challenge? To thrive in this role and enjoy a long-term journey with us, your background could look like this:

• You hold a degree in engineering, business or a related technical discipline; a project management certification such as PMP, PRINCE2 or Agile is a plus.
• You bring experience in O&M asset management, process implementation or project delivery within energy, renewables or a comparable technical environment.
• You have a solid understanding of ESS/BESS technologies, including batteries, PCS/inverters, EMS and grid connection.
• You understand commercial contracts, warranties, SLAs, penalties and risk allocation, and can confidently assess root cause analyses and SCADA data.
• You are analytical, structured and commercially minded, with strong planning, reporting and stakeholder-management skills.
• You communicate confidently in English at C1 level; additional European languages are a plus, and you are willing to travel regularly across Europe.

Why us?

Join our European O&M team and help shape how Sungrow supports energy storage assets throughout their lifecycle. You will work at the intersection of customers, field operations, engineering, projects and HQ, with real influence on standards, performance and continuous improvement across multiple countries.

This is an opportunity to contribute to a fast-moving greentech environment, collaborate with international experts and help build reliable, scalable O&M practices for the energy transition.

About Us

We are a green tech company with young creative minds.

We are fighting every day to make our mission happen – Clean Power for All!

With 870+GW of clean power presently installed worldwide, we are on the road to success!

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like!