NW Café Crew

Ninja Warrior Walsall; Walsall; On-site; GBP 12,398,000 - 16,531,000; Full time

Benefits offered by this job

Meal discounts

Beverage discounts on shift

Birthday day off

Pension scheme

Discount platform

Job summary

The Ninja Warrior Walsall is seeking enthusiastic Crew members to maintain a clean, safe cafe space and deliver high-energy service to guests. You’ll restock, prep food, cook, and serve while working as part of a tight-knit team to keep the Ninja experience fast and friendly.

Ideal candidates enjoy a busy environment, communicate clearly, and take pride in great guest interactions. Experience with food safety is a plus, and you’ll help guests choose the best options, making every visit memorable.

Qualifications

• Experience delivering a fun customer experience.
• Comfortable working with children.
• Able to work in a busy environment.
• Organised and able to manage own time.

Responsibilities

• Maintain a clean, safe, and immaculate café space.
• Restock, prep food, cook, and serve customers.
• Work as a united team to deliver hot, fresh fuel on time.
• Communicate professionally and with respect to guests.

Skills

Customer service

Team player

Communication

Time management

Child friendly

Food safety knowledge

Job description

The Ninja Fuel Crew deliver the ultimate food and beverage experience, keeping warriors energised and ready to conquer the course. From epic hot meals to legendary coffees, cakes, and every Mini Ninja's favourite - slushies, the Fuel Crew ensure guests stay powered up for action.

As part of the Ninja Fuel Crew, you are responsible for maintaining a clean, safe, and immaculate café space, creating memorable moments for guests of all ages. Whether you're restocking, prepping food, cooking, or serving, you take pride in your arena - working as a united team to deliver hot, fresh fuel right on time.

Commercial awareness is key to this role: helping guests make the most of their visit by offering deals, checking for refills, and engaging in friendly, upbeat conversation that elevates their entire Ninja journey.

Clear, confident communication is essential - this department thrives on teamwork, energy, and hard work, ensuring the Ninja experience is unforgettable from the first obstacle to the last bite.

Skills and experience

• A genuine ambition to deliver a fun customer experience, consistently
• Comfortable working with children
• Comfortable working in a busy, fast-paced environment
• Organised and can manage own time
• Able to learn new skills and information
• Great team player
• Able to listen to and action instructions
• Able to always communicate professionally and with respect
• Experience with food prep, d desirable
• Experience with food safety, desirable

Benefits

• Industry-leading pay
• 50% off food and drinks while on shift
• 50p off hot drinks while on shift
• 50% off for you + 4 on weekdays
• 50% off entry for you + 4 on weekends and during school holidays
• 20% off up to 4 parties a year for your family & friends
• 25% off food and drink when not on shift
• Increased holiday leave at 2 and 5 years of service
• Birthday is a paid day off for everyone
• Pension Scheme
• Discount & reward platform offering discounts and rewards for leisure, restaurants and high street and online stores