Nursing Support Worker (Mental Health) - Low Secure Unit

Hywel Dda University Health Board; Carmarthen; On-site; GBP 22,000 - 26,000; Full time

Job summary

Hywel Dda University Health Board is recruiting a Nursing Support Worker for Cwm Seren, its 14-bed Low Secure Unit. The role supports a multidisciplinary team, delivering direct nursing care under registered nurses, and contributing to the recovery pathway through observation, engagement, and psychosocial interventions.

The post emphasises safeguarding, maintaining a therapeutic, secure environment, and working with patients, families, and carers to promote dignity, equality and social

Qualifications

• Experience in mental health and learning disability settings.

Responsibilities

• Engage in direct and compensatory nursing care under the direction of registered nurses.
• Follow observation and engagement policies to monitor patients.
• Support patients in managing emotional distress and recovery planning.
• Assist patients to access and develop self-management techniques guided by Care Treatment Plans.
• Maintain a therapeutic and secure environment and uphold patient dignity and respect.

Job description

Job Overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY HYWEL DDA UNIVERSITY HEALTH BOARD.

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY HYWEL DDA UNIVERSITY HEALTH BOARD. An exciting opportunity has arisen for an enthusiastic and compassionate individual to join the team at Cwm Seren, Low Secure Unit, a 14 bedded inpatient unit. The Nursing Support Worker is a vital part of the Multi Disciplinary Team. Acting under the direction of registered nurses the Nursing Support Worker is responsible for engaging in a variety of interventions with patients. These range from direct, compensatory nursing care, working in accordance with observation and engagement policies, monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient’s own home. The Nursing Support Worker contributes to the patients’ recovery pathway in a number of key ways. They provide the patients with role modeling as regards effective and reciprocal communication and relationships. In Secure services the Nursing Support Worker is central to maintaining the necessary balance to ensure that the environment is both therapeutic and secure. Multi disciplinary assessments and mutually agreed Care and Treatment Plans rely heavily on information gained via the direct patient contact that the Nursing Support Workers provide. Interviews to be held on 7/10/2026

Main duties of the job

The post holder will carry out tasks involving the following:

• The post holder will work with individuals with mental health and learning disability needs.
• To foster hope in individuals, promote self management, using the whole person approach towards recovery.
• To support patients during times of emotional distress.
• To support patients to access and develop self management techniques, being guided by CTPs.
• To actively contribute to the maintenance of an environment that is both therapeutic and secure.
• To ensure that patients are treated with dignity and respect at all times.
• To maintain effective engagement with the patients, family and carers.
• To promote equality and respect the rights of all individuals.
• To promote communication with individuals when there are communication difficulties and to fully involve patients in decisions which affect their well being.
• To contribute to the protection of patients from abuse and to report when a person may be at risk.
• To enable patients to make use of available services and encourage social inclusion.
• To contribute to the planning and monitoring of service delivery.
• To enable patients to access advocacy services.
• To give practical support and training to patients.
• To perform any other reasonable duties as directed by the Ward Manager or Senior Practitioner.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties. We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services. We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers. Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

IMPORTANT NOTE FOR APPLICANTS:

Applications for our roles are carefully reviewed and shortlisted based on specific criteria, which varies from job to job. Using a generic application to apply for multiple roles or relying on automated AI application services, such as Lazy Apply or AI Apply, may not provide the necessary information, leading to your application being overlooked. To ensure your application is given full consideration, we recommend submitting a tailored application that directly addresses the criteria listed in the Person Specification section of the advert.

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These processes are in line with Fair and Lawful processing in line with current Data Protection Legislation especially those in relation to your personal or sensitive personal data (sensitive personal data is defined as any declared physical or mental health conditions, racial or ethnic origin, sexual orientation, trade union membership, political opinion, religious beliefs). As an organisation, we ensure that the legislation defining confidentiality is observed such as use of data for specific, defined purposes, and use of data that is relevant and not excessive whilst practicing data accuracy and security of all held personal identifiable information (PII)

If you are successfully appointed, by completing the application form you authorise the UHB to obtain any previous NHS service details including all electronically held sickness information, via the Inter Authority Transfer process on the national Electronic Staff Record (ESR).

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.