Nursing Support Worker (Mental Health)

The Methodist Church in Britain; Carmarthen; On-site; GBP 21,000 - 27,000; Full time

Job summary

Hywel Dda University Health Board is seeking a Nursing Support Worker for Morlais Ward at Glangwili Hospital in Carmarthen. You will provide direct nursing care under qualified nurses, monitor patients' health and deliver psychosocial support on the ward and in the community.

Experience in an adult acute inpatient setting is required; Welsh language is desirable but not essential. Shifts include nights within a 24-hour system, with emphasis on dignity, confidentiality and teamwork.

Qualifications

• Level 3 qualification in a health care related subject or equivalent experience with evidenced work-based competency.
• Experience in a health or social care environment with direct patient care.
• Experience of working in an adult acute inpatient setting.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)

Responsibilities

• Assist in providing direct nursing care under the direction of qualified nurses, following observation and engagement policies.
• Monitor patients' physical health.
• Deliver psychosocial interventions on the ward, in the community and in patients' own homes.
• Build and maintain good working relationships with patients, ensuring their safety and wellbeing.
• Report complaints, untoward events and incidents to qualified nursing staff and complete records under their supervision.

Skills

Direct patient care

Multidisciplinary teamwork

Education

Level 3 qualification in a health care related subject

Job description

Nursing Support Worker on Morlais Ward, a nine-bed acute adult mental health inpatient unit at Glangwili Hospital, run by Hywel Dda University Health Board. Working under registered nurses, the post covers direct nursing care, physical health monitoring and psychosocial work in the community and patients' homes. Shifts provide 24-hour cover all year, including nights, and applicants need experience in an adult acute inpatient setting. Welsh is desirable but not essential.

What the job involves

• Assist in providing direct, compensatory nursing care under the direction of qualified nurses, following observation and engagement policies
• Monitor patients' physical health
• Deliver psychosocial interventions on the ward, in the community and in patients' own homes
• Build and maintain good working relationships with patients, ensuring their safety and wellbeing
• Model effective and reciprocal communication and relationships to support patients' recovery pathways
• Maintain confidentiality of patients and clinical documents
• Respect patients' dignity, privacy and independence
• Report complaints, untoward events and incidents to qualified nursing staff and complete records under their supervision
• Be aware of patients on Mental Health Act restrictions and record and report them to qualified staff
• Respond to emergency calls under the guidance of qualified staff
• Take part in discussions on developing patient-centred programmes
• Work flexibly as part of the multidisciplinary team, including across a 24-hour shift system

What’s required

Qualifications

• Level 3 qualification in a health care related subject, or equivalent experience with evidenced work-based competency

Experience

• Experience working in a relevant health or social care environment, providing direct patient care
• Experience of working in an adult acute inpatient setting

Skills & knowledge

• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of healthcare policies and procedures, including adult and child safeguarding and confidentiality under GDPR
• Ability to complete accredited physical intervention training, such as PMVA, during induction

Other

• Ability to work flexibly to meet service needs, including within a shift system with nights

Nice to have

• Certified or accredited physical intervention training, such as PMVA
• Experience of working with patient groups relevant to the area of practice
• Experience of working within the NHS
• Welsh speaker (Level 1)