Mental Health Support Worker

Vetro Recruitment; Abergavenny; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Competitive salary

Regular pay reviews

Training and supervision

Job summary

Vetro Recruitment is seeking a Mental Health Support Worker to join their client in Abergavenny, Wales, helping individuals transition from secure or residential settings into community living with tailored, person-centred care.

You will work on a six-week rolling rota, including days, evenings, weekends and nights, and you must have a full UK driving licence to travel across Gwent and inpatient settings.

Qualifications

• Experience in front-line support of individuals with mental health needs.
• Full UK driving licence and the ability to travel across Gwent.
• Strong emotional intelligence and resilience.
• Ability to build trusting therapeutic relationships.
• Flexibility to work on a six-week rolling rota, including days/evenings/weekends/nights.

Responsibilities

• Providing practical support such as care plan reviews, medical appointments and tenancy support.
• Supporting service users to have choice and control in their support plans.
• Engaging in reflective practice, team supervision, and safeguarding where required.
• Updating records and incident reports and contributing to service reviews.

Skills

Front-line mental health support

Emotional intelligence

Resilience

Therapeutic relationships

Team collaboration

Job description

Job Title: Mental Health Support Worker

Location: Gwent, Wales

Salary: £30,018.46 per annum

Employment Type: Full-time, Fixed-term contract until August 2027

Job Description

Are you passionate about making a difference in mental health and wellbeing? Our client, a leading healthcare provider, is seeking a dedicated Mental Health Support Worker to join their team in Abergavenny, Wales. This role offers an exciting opportunity to support individuals transitioning from secure or residential settings into community living, providing tailored, person-centred care.

Key Responsibilities

• Providing practical support such as assisting with Care and Treatment Plan reviews, medical appointments, community activities, and developing daily living skills like money management and tenancy support.
• Supporting service users to have choice and control in their support plans, ensuring they are active partners in their care.
• Engaging in reflective practice, team supervisions, and promoting standards underpinned by a Psychologically Informed Environment.
• Updating records, incident reports, and escalating safeguarding concerns as necessary.
• Gathering feedback through measurements and resident input to inform service reviews and improvements.

Requirements & Qualifications

• Experience in front-line support of individuals with mental health needs, ideally across a broad geographical area such as Gwent.
• A full UK driving licence and the ability to travel across Gwent and inpatient settings.
• Strong emotional intelligence, resilience, and the ability to build trusting therapeutic relationships.
• Experience working with individuals with complex mental health difficulties or challenging behaviour.
• Flexibility to work on a six-week rolling rota, including days, evenings, weekends, and nights.

Desirable

• Knowledge of PIE, ACEs, and restorative approaches.
• Experience advocating for service users' needs.
• Welsh language skills.

Benefits & Work Environment

• Competitive salary with regular pay reviews.
• Supportive team environment with ongoing training and supervision.
• Opportunities to develop skills in mental health support and community care.
• Flexible working hours to accommodate shift patterns.

We are an equal opportunities employer, and decisions are made on merit alone.