Nursing Support Worker (Mental Health)

NHS; Carmarthen; Teletrabalho; GBP 27 000 - 28 000; Tempo integral

Resumo da oferta

Hywel Dda University Health Board in Carmarthen is seeking a Nursing Support Worker (Band 3) to join Morlais Ward at Glangwili Hospital. The role supports registered nurses and engages with patients through direct care, observation, and psychosocial activities as part of a multidisciplinary team.

The post requires flexibility to cover 24/7 shifts, including nights, with a focus on patient safety, dignity, and privacy, and an emphasis on Welsh language skills where possible.

Qualificações

• Level 3 qualification in a health care related subject or equivalent experience.
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
• Knowledge of relevant policies and procedures including safeguarding and GDPR.
• Ability to complete certified PMVA training during induction.
• Certified/accredited PMVA training.

Responsabilidades

• Assist in the provision of patient care.
• Work in support of qualified nurses and be directed by them.
• Develop and maintain a good working relationship with patients and ensure safety and well-being.
• Ensure confidentiality of patients and clinical documents at all times.
• Report any complaints, untoward events, or incidents to qualified nursing staff and complete records where appropriate.
• Respect the dignity, privacy and independence of patients.
• Be involved in development of patient-centred programmes.
• Be aware of Mental Health Act restrictions and record/report accordingly.
• Respond to emergency calls under the guidance of qualified staff.

Conhecimentos

Welsh language (Level 1)

PMVA training

GDPR knowledge

Code of Conduct knowledge

Observation & engagement policies

Formação académica

Level 3 qualification in a health care related subject

Descrição da oferta de emprego

Employer Hywel Dda University Health Board Employer type NHS Site Glangwili General Hospital Town Carmarthen Salary £26,813 - £27,890 per annum (pro rata if part time) Salary period Yearly Closing 29/10/2026 23:59 Interview date 10/11/2026

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.

Job overview

An exciting opportunity has arisen for Nursing support worker Band 3, on Morlais Ward, based at Glangwili Hospital, Carmarthen. Morlais Ward is a 9 bedded acute adult mental health inpatient ward with allocated CAMHS inpatient provision.

The Nursing Support Worker is a vital part of the multi -disciplinary Team. Acting under the direction of registered nurses, the Nursing Support Worker is responsible for engaging in a variety of interventions with patients. These range from direct, compensatory nursing care, working in accordance with observation and engagement policies, monitoring physical health and engaging in psychosocial interventions in the wider community and in the patient’s own home.

The Nursing Support Worker contributes to the patients’ recovery pathway in a number of keyways. They provide the patients with role modelling as regards effective and reciprocal communication and relationships.

Main duties of the job

If you enjoy the challenge of working in a busy environment we would like to hear from you. The successful applicant will have experience of working in an adult acute in-patient setting and will demonstrate dynamic and innovative practice. They will work as part of a multi-disciplinary team but must be able to work flexibly to suit the needs of the service and within a shift system providing 24 hour a day cover, 365 days a year which includes nights. Some of the duties may include:

Assist in the provision of care of patients.

To work in support of the qualified nurses and be directed and supervised by them to undertake assigned tasks.

Develop and maintain a good working relationship with patients through regular contact and ensure their safety and well-being.

Ensure the confidentially of patients and clinical documents at all times.

Report any complaints, untoward events, or incidents to qualified nursing staff, and where appropriate under their supervision, complete the appropriate records.

To respect the dignity, privacy, and independence of patients always.

Be involved in discussion on the development of patient centred programmes

Be aware of patients on Mental Health Act restrictions and record/report accordingly to qualified staff.

To respond to emergency calls under the guidance of qualified staff.

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Interviews will be held on 10/11/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and Knowledge

• Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
• Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
• Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR)
• Ability to be able to complete certified/accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA) during induction
• Certified /accredited physical intervention training, for example Prevention and Management of Violence and Aggression (PMVA)

Experience

• Experience of working within a relevant heath or social care environment, providing direct patient care
• Experience of working with patient groups relevant to area of practice
• Experience of working within the NHS

Language Skills

• Welsh Speaker (Level 1)

Hywel Dda University Health Board operates a bilingual policy. All applicants are invited to apply in Welsh, any application submitted in Welsh will not be treated less favourably than an application made in English.

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.