Northgate Operative

Apleona UK; Sittingbourne; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Overtime Rates

Employee discounts via Reward Gateway

Cycle to work scheme

Access to a virtual GP and health &amp

Job summary

Apleona UK is seeking a Northgate Operative in Sittingbourne to manage driver arrivals, PPE checks, and loading/despatch documentation. You will be the first point of contact, ensuring courtesy and a safe working environment while supporting warehouse performance goals.

The role requires good English communication, reliability, and flexibility to cover shifts. Training provided from day one and a focus on customer service excellence.

Qualifications

• Excellent customer care skills.
• Good communication with colleagues and drivers.
• Flexibility to cover shifts and holidays.
• Ability to work alone when required.
• Maths and English proficiency.

Responsibilities

• Ensure health and safety of arriving drivers on site and that PPE is worn.
• Verify loading and despatch documentation is accurate and fit for purpose.
• Treat all visiting drivers with respect and promote safe, courteous service.
• Monitor day-to-day information on damages/losses to improve warehouse efficiency.

Skills

Customer care

Communication

Flexibility

Team support

Independence

English skills

Job description

The details for the selected vacancy are shown below.

• Advert Title Northgate Operative
• Advert Text

  Northgate Operative

  Location – Sittingbourne, ME10 2TD

  Hours – Week 1 - Monday to Friday 6am – 6pm. Week 2 - Monday – Thursday 6pm – 6am. Week 3 – Off. Every 6 weeks - Friday night 6pm to Midnight.

  • £26,763 per annum / £12.82 per hour
  • Overtime Rates
  • Employee discounts via Reward Gateway
  • Cycle to work scheme
  • Access to a virtual GP and health & wellbeing app

  We’re currently looking to recruit a Northgate Operative who will be responsible for the health and safety of arriving drivers onto site. In this role you will ensure the drivers are wearing the correct PPE, ensure the presented trailer is fit for purpose and the correct loading and despatch documentation is issued.

  As the first point of contact you will always treat all visiting drivers with respect and curtesy; maintaining a safe working environment and promoting excellence in customer service. As part of the role, you will also ensure warehouse operation targets and efficiencies are achieved, by monitoring the day to day information from the operators about damage and losses associated with the warehouse operations.

  As an Apleona Northgate Operative, we’re looking for:

  • Excellent customer care skills
  • Positive manner with colleagues and management
  • Good communication skills
  • Flexibility to support the team during absence and holidays etc
  • Ability to work alone when required
  • Maths and English skills, speaking English to a good standard

  In return, we’ll provide you with full training once you start and make sure that you have everything you need to do a great job and be part of the team.

  Apleona is an equal opportunities employer, and we do not include a separate call to action paragraph after this statement different from the original content. We choose to keep the EEO statement that is present, as it is part of the job description: "Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs."