Non-Tech Change Management - Specialist

Select Engineering Limited; Metropolitan Borough of Solihull; On-site; GBP 55,000 - 70,000; Full time

Job summary

Select Engineering Limited in the Midlands is seeking a skilled Change Manager to drive adoption of new manufacturing systems. The role focuses on changes to business processes and tools, applying formal change management methodologies and stakeholder analyses.

You will develop communication and readiness plans, oversee execution, and ensure minimal disruption to operations. Some travel to Liverpool facility may be required.

Qualifications

• Experience with multiple change frameworks and the tools to execute them.
• Strong presentation skills for delivering to varied audiences.
• Proven track record of in-person collaboration and cross-functional teamwork.
• Ability to create, align and monitor standard timing plans for change and readiness.
• Experience evaluating information from diverse sources and reconciling conflicting requirements.

Responsibilities

• Plan and execute business change management initiatives to drive adoption of new systems.
• Manage changes to business processes and tools and communicate impact to stakeholders.
• Apply change management methodologies and conduct readiness and stakeholder analyses.
• Develop and monitor change, communications and readiness plans and WIIFM campaigns.
• Onboard Early Adopters and Super Users; maintain stakeholder matrices and engagement plans.
• Coordinate with business, technology and support teams to ensure smooth deployment.

Skills

Change frameworks

Presentation skills

In person collaboration

Stakeholder management

Planning & timing

Critical analysis

Cross-functional liaison

Accreditation preferred

Education

APMG CM / PROSCI accreditation

Job description

Duties:

• Responsible for planning and executing business change management, driving adoption for new manufacturing systems.
• Focuses on changes to business processes and tools.
• Applies change management methodologies, communication planning, organisational readiness assessment and stakeholder analyses.
• Ability to develop communication and change management plans and oversee or monitor the execution to ensure adoption and minimal disruption of normal business operations.
• Describing and communicating impact of process changes on business roles understanding and articulating the as-is and to-be states via multiple medias
• Defining a Change Strategy, agreed with the impacted managers, and delivering on that contract
• Onboarding Early Adopters and Super Users, usually via a Transition Network
• Creating the Stakeholder Matrix and Audience Analysis
• Managing stakeholders and end users in scope for deployment activities
• Hosting process walk-throughs / workshops with the SME's, process authors and relevant business users; asking key questions to understand the changes and recording them
• Conducting Business Change Impact Assessments with relevant stakeholders to inform the training team of the changes and enable the creation of a robust change plan
• Creating stakeholder communication and engagement plans; supporting the communication of these to relevant end users
• Create "What's In It For Me" (WIIFM) campaigns targeted at role level using multiple media channels
• Develop, create and maintain reporting of the development of global business processes maturity
• Host engagement events and system showcase
• Complete and maintain change, communications and readiness plans
• Creating and maintaining new relationships with identified key stakeholders
• This role is midlands-based and on-site and travelling is expected between sites. There will be occasional travel to our Liverpool (Halewood) facility.

Skills:

• You'll need a good understanding of multiple change frameworks with experience of the tools required to execute them
• You'll need strong presentation skills
• You'll need experience of in person collaboration and cross functional team working
• You'll need strong stakeholder management skillsYou'll need to create and align standard timing plans for business change and readiness
• You'll need to critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs
• You'll need to liaise between the business, technology teams and support teams
• You'll need a relevant accreditation or equivalent working experience preferred

Education:

• Recognised Change qualification preferred (APMG CM / PROSCI)