NOC Engineer

Proofpoint; Belfast City District; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Proofpoint is seeking a NOC Engineer in Belfast to monitor and maintain over 14,000 servers and 250 network devices across multiple Data Centres. The role requires handling incidents, troubleshooting complex network, hardware, and OS issues, and ensuring high production uptime for customers.

The position involves a rotating 24x7 shift pattern with coverage from 06:00–19:00 GMT/BST. Applicants should have strong Linux expertise, major incident management experience, basic networking and cloud

Qualifications

• Strong technical knowledge of Linux OS and ability to diagnose incidents on production systems.
• Major Incident Management skills including documenting actions and coordinating resolution.
• Basic understanding of core network (switching and routing) concepts and cloud computing.
• Experience with monitoring internal production systems using monitoring tooling.

Responsibilities

• Incident Management and Workload Execution.
• Coordinate with senior team members to identify broader patterns or trends.
• Assist in maintaining and improving operational standards and documentation.
• Modernization and Continuous Service Improvement (CSI).
• Use prescribed AI tooling to gain efficiencies in operational practices.

Skills

Linux

Major Incident Management

Networking Basics

Cloud Computing

Monitoring Tools

Tools

Proofpoint monitoring tools

System monitoring

Job description

## NOC EngineerApply: Belfast, Northern Ireland: Full time: Posted Today: R14741**About Us:** Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.**How We Work:**At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:**Bold** in how we dream and innovate**Responsive** to feedback, challenges and opportunities**Accountable** for results and best in class outcomes**Visionary** in future focused problem-solving**Exceptional** in execution and impact**The Role**As a Network Operations Centre (NOC) Engineer, you will be part of an international team that monitors and maintains more than 14,000 servers and 250 Network devices, spanning multiple Data Centres, across the Globe. NOC Engineers manage Incidents, and troubleshoot and resolve, both routine and complex Network, Hardware, and Operating System issues in a timely and efficient manner. This ensures Proofpoint maintains high levels of Production system Availability & Uptime for our Customers.Given the global nature of our Business, our NOC Engineers work in a rotating shift pattern, ensuring 24x7 coverage for the Business. This role will primarily support the hours of 06:00-19:00 GMT/BST.**Responsibilities*** Incident Management and Workload Execution* Coordinate with Senior team members to identify broader patterns or trends* Assist in maintaining and improving Operational Standards & Documentation; including monitoring quality, runbook/knowledge article and general procedure/process improvements* Modernization and Continuous Service Improvement (CSI)* Use of prescribed AI tooling to gain efficiencies in Operational practices, implement positive tooling or procedural changes and monitoring refinement activities.**What You Bring to the Team*** Strong Technical knowledge, predominantly with Linux OS, to inform diagnosis & resolution of Incidents on critical customer facing systems* Major Incident Management skillset, including creation and documentation of Major Incident detail and actions taken on Production systems, facilitation of investigation and resolution, communication of situational updates to the business.* Basic technical understanding of concepts including core Network (Switching and Routing) principles, and Cloud Computing principles* Proficiency with monitoring of internal Production systems, leveraging Proofpoint’s suite of monitoring tooling**Desirable Certifications (not mandatory, but are preferable):*** CompTIA certifications; A+, Network+, Cloud+, Linux+ or Security+* OS Vendor Specific certifications including LPIC, LFCS, RHCSA or MCSA, MSCE or more advanced certification types* Cloud Vendor certifications* ITIL v. 3/4/5**Why Proofpoint?**At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:* Competitive compensation* Comprehensive benefits* Career success on your terms* Flexible work environment* Annual wellness and community outreach days* Always on recognition for your contributions* Global collaboration and networking opportunities**Our Culture:**Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to [e-mail].**How to Apply**Interested? Submit your application along with any supporting information- we can’t wait to hear from you!