Nighttime Delivery Supervisor — Lead Route Ops & Team

Booker Group plc; Eccles; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Booker colleague card discounts

Tesco colleague discounts after 3+3?

Save As You Earn share scheme

Job summary

Booker is seeking a Nighttime Transport Supervisor to lead a busy delivery operation. You will supervise a team of drivers and pickers, driving daily targets and ensuring high customer satisfaction. Strong telephone and customer service skills are essential, with a focus on policy compliance and safe operations.

You will oversee vehicle readiness, plan tasks, and maintain effective communication of key information to the team, ensuring a smooth, compliant nighttime service.

Qualifications

• Experience of supervising a small to medium sized team, in either warehouse or transport.
• Experience of working in a customer focused environment.
• Management CPC would be advantageous.

Responsibilities

• Ensure the Delivered Department is compliant with Company policy and procedures, taking a consistent approach with all team members.
• Ensure important management information is communicated out to all relevant team members
• Supervise and maintain a safe working environment for all colleagues and customers, reporting any Health &Safety concerns to the Store Management team.
• Passionately promote and drive brand image through knowledge of product, excellent customer service and by ensuring that company guidelines are followed at all times.
• Support the delivery manager in ensuring all vehicles are roadworthy and legally compliant
• Supervise, plan and co-ordinate to ensure all tasks are completed in an effective and timely manner

Skills

Team supervision

Customer focus

Health & Safety awareness

Job description

Booker is seeking a Nighttime Transport Supervisor to lead a busy delivery operation. You will supervise a team of drivers and pickers, driving daily targets and ensuring high customer satisfaction. Strong telephone and customer service skills are essential, with a focus on policy compliance and safe operations.

You will oversee vehicle readiness, plan tasks, and maintain effective communication of key information to the team, ensuring a smooth, compliant nighttime service.