Nightshift Store Operations Manager

Sainsbury's Limited; Aylesford; On-site; GBP 32,000 - 36,000; Full time

Benefits offered by this job

Discount card

Annual bonus

Free food and hot drinks

Pension – employer match

Cycle to Work

Wellbeing support

Job summary

Sainsbury's Limited in Larkfield, near Aylesford, is seeking a Nightshift Customer and Trading Manager to lead overnight replenishment and safe, efficient store operations. You’ll organise deliveries, oversee the warehouse, and ensure shelves are stocked ahead of morning trade, while keeping colleagues engaged and safe throughout the night.

The role emphasises people leadership, performance management, and a strong focus on customer service and KPI delivery.

Qualifications

• Night shift experience in a fast-paced, operational environment.
• Proven line management responsibilities.
• Strong customer service focus and coaching ability.
• Experience monitoring KPIs and performance indicators.

Responsibilities

• Leading a team overnight to deliver all replenishment activities across the store while prioritising deliveries, organising the warehouse and replenishing shelves.
• Running full store operations overnight and ensuring the safety and wellbeing of colleagues in store.
• Ensuring standards are excellent by morning so we’re ready to serve customers.
• Managing performance and capability, conducting disciplinaries and ensuring scheduling and pay accuracy.

Skills

Night shift experience

Line management

Customer service excellence

KPI tracking

Safety compliance

Job description

Sainsbury's Limited in Larkfield, near Aylesford, is seeking a Nightshift Customer and Trading Manager to lead overnight replenishment and safe, efficient store operations. You’ll organise deliveries, oversee the warehouse, and ensure shelves are stocked ahead of morning trade, while keeping colleagues engaged and safe throughout the night.

The role emphasises people leadership, performance management, and a strong focus on customer service and KPI delivery.