Nightshift Store Operations Leader

Sainsbury's Limited; Letchworth; Remote; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Discount 10% shopping after four weeks

15% discount on Fridays/Saturdays

Annual bonus scheme

Free food and hot drinks

Generous holiday entitlement

Pension match 4-7.5%

Share scheme

Wellbeing support

Cycle to Work scheme

Other offers on gym memberships

Job summary

Sainsbury's Limited in Letchworth is seeking a Customer and Trading Manager for the night shift to lead overnight replenishment and store operations. The role is full-time, permanent, with a £31,700 base salary plus a £4,500 NS Premium, reflecting night-rate incentives.

You will manage a team, prioritise deliveries, coach colleagues, and drive KPI performance while ensuring safety and high service standards during out-of-hours trading.

Qualifications

• Previous line management responsibilities in a fast-paced, operational environment.
• Experience leading night shifts in a high-volume environment.
• Track record of meeting KPIs and delivering excellent customer service.
• Ability to manage disciplinaries and performance issues.

Responsibilities

• Lead a team overnight to deliver replenishment and manage warehouse and shelves.
• Oversee full store operation overnight and ensure safety for colleagues.
• Ensure high standards come morning to serve customers.
• Manage scheduling, performance and pay accuracy.

Skills

Night shift management

People management

KPI tracking

Customer service

Store operations

Safety leadership

Performance coaching

Disciplinary handling

Team leadership

Shift planning

Job description

Sainsbury's Limited in Letchworth is seeking a Customer and Trading Manager for the night shift to lead overnight replenishment and store operations. The role is full-time, permanent, with a £31,700 base salary plus a £4,500 NS Premium, reflecting night-rate incentives.

You will manage a team, prioritise deliveries, coach colleagues, and drive KPI performance while ensuring safety and high service standards during out-of-hours trading.