Nightshift Keyholder Create Exceptional Guest Experiences

MERKUR Casino UK; Crewe; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

28 days holiday (incl. Bank Holidays)

Quarterly Bonus Scheme

Contributory Pension Scheme

Life Assurance

Discounts with high street retailers &

Employee assistance programme

Job summary

MERKUR Slots (MERKUR Casino UK) is hiring a Keyholder Nights in Crewe to manage venue openings, trading, and closeouts. You will deliver high service standards, assist with bingo and other duties, and help ensure a safe, welcoming gaming environment.

The role requires flexible availability, strong communication, and cash handling skills, with a quarterly bonus and pension benefits offered as part of the package.

Qualifications

• Flexible and able to work on a rota including weekends and Bank Holidays.
• Experience in retail, hospitality or gambling sectors.
• Willing to learn and train others.
• Be a role model for the team.
• Strong cash handling experience.

Responsibilities

• Take responsibility for opening, trading, and closing the venue when the Venue Manager is absent.
• Maintain high venue housekeeping and regular cleaning of equipment and surfaces.
• Issue change and manage personal float per company procedures.
• Assist with bingo, catering, or other duties as required by the Venue Manager.
• Payouts for machine faults as authorised by the Venue Manager.
• Monitor customer behaviour and report suspicious activity to management.

Skills

Excellent communication

People skills

Industry experience

Job description

MERKUR Slots (MERKUR Casino UK) is hiring a Keyholder Nights in Crewe to manage venue openings, trading, and closeouts. You will deliver high service standards, assist with bingo and other duties, and help ensure a safe, welcoming gaming environment.

The role requires flexible availability, strong communication, and cash handling skills, with a quarterly bonus and pension benefits offered as part of the package.