Nights Transport Dispatch Controller

NWF Group; Crewe; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Enhanced overtime 1.5x

5 in 7 rota

33 days holiday

Funded training

Medicash

Discounts at major retailers

Travel discounts

Cinema discounts

Dining and lifestyle deals

Enhanced maternity/paternity leave

Pension scheme

Life assurance

Cycle to work

Employee assistance programme

Free refreshments

Free secure on-site parking

Job summary

Boughey Distribution is seeking a Night Shift Dispatch Coordinator at our Crewe site. You will manage outbound delivery schedules, coordinating transport, planning, and warehouse activities to maintain service levels.

The role runs 10pm–6am on a 5-in-7 rota, with enhanced overtime rates and a comprehensive benefits package. Key duties include real-time schedule control, issue escalation, and real-time communication with backhaul and delivery teams.

Qualifications

• Previous experience within a Transport Office.
• Strong communication skills at all levels.
• IT literate with SAP, Tacho Analysis or Microlise experience.
• Proactive, team player with the ability to work unsupervised.

Responsibilities

• Manage the completion of the outbound delivery schedule in real time.
• Control vehicle and driver resource against schedules within compliance restrictions.
• Identify and resolve issues that may impact completion of the schedule.
• Communicate with other areas such as Backhaul, GHT, VMU and Delivery Service.
• Answer incoming communication to the traffic desk.
• Support drivers who require assistance from the team.
• Manage vehicles to meet service schedules.
• Complete accurate administration work and reports to the required standards.
• To be aware of and adhere to the Company’s Health & Safety Policy.

Skills

Strong communication

Team player

Attention to detail

Geographic knowledge

Tools

SAP

Tacho Analysis

Microlise

Job description

Managing and controlling the dispatch of the daily workload to the fleet to achieve delivery service levels. Coordinating between transport, planning, warehouse management and compliance; whilst escalating and managing issues in real time.

A permanent night shift position working 10pm to 6am out of our Crewe site.

Why Boughey?

• Enhanced Overtime: 1.5x hourly rate for all overtime
• Shifts: 5 in 7 days per week on a rota basis 10pm to 6am
• Holidays: 33 days per year
• Progression Opportunities: Clear progression pathways across the wider group that operates 2 other business’
• Training Opportunities: Funded, accredited courses.
• Medicash: Cashback on routine medical expenses such as dental, optical, physiotherapy and more!
• Shopping Discounts: Save with discounts at major retailers like Sainsbury’s, Morrisons, Currys, Debenhams and more!
• Travel Savings: Discounts on flights, hotels, and airport parking.
• Entertainment Offers: Reduced prices at over 400 cinemas across the UK, including savings on drinks and snacks.
• Dining and Lifestyle: Access to deals on restaurants, leisure activities, and other lifestyle services.
• Enhanced Policies: Enhanced maternity and paternity leave.
• The Usual: Company Pension Scheme, Life Assurance, Cycle to Work Scheme, Employee Assistance Programme including counselling, legal and financial support, Free Refreshments, Free Secure On-Site Parking!

Day to Day

• Manage the completion of the outbound delivery schedule in real time
• Control vehicle and driver resource against schedules within compliance restrictions
• Identify and resolve issues that may impact completion of the schedule
• Communicate with other areas such as Backhaul, GHT, VMU and Delivery Service
• Answer incoming communication to the traffic desk
• Support drivers who require assistance from the team
• Manage vehicles to meet service schedules
• Complete accurate administration work and reports to the required standards.
• To be aware of and adhere to the Company’s Health & Safety Policy, taking responsibility for the Health, Safety, environmental and welfare of yourself and others in your departments.

What will you bring?

• Previous experience within a Transport Office
• Strong communication skills at all levels, both written and verbal
• IT literate – Experience with SAP, Tacho Analysis, Microlise would be advantageous
• Proactive, team player with the ability to work unsupervised
• Strong attention to detail and problem-solving skills
• Good UK geographic knowledge

Who are Boughey?

NWF Group comprises of 3 key businesses: NWF Fuels, NWF Agriculture & Boughey Distribution. Employing over 1,400 colleagues across the group, we encourage and empower our people to progress and move fluidly through the group, meaning the sky really is the limit when you join us!

What makes Boughey Distribution different? We store and transport food in a way that is best for our customers, people, communities and the planet! Boasting a 60-year heritage we are committed to on-going investment in our facilities, vehicles, systems and our people. We have more than 1.5 million square feet of warehouse space alongside 160 trucks & 365 trailers, and we want you to be a part of it!

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.