Nights Team Member

LGH Hotels Management Ltd; Cambridge; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Shopping discounts

Eye care

Legal advice

Counseling

Hospital benefits

Cycle to work

Wellbeing videos

Recipe ideas

Wellbeing podcasts

Breathing exercises

24/7 support line

Team recognition

Free meals on duty

Free parking

Job summary

LGH Hotels Management Ltd. is seeking a Night Team Member for the Cambridge Bar Hill Hotel, part of Signature Collection By Best Western, located near Cambridge. The role focuses on overnight guest safety, comfort and service across hotel operations.

The ideal candidate is dependable, calm and practical, able to work independently, and commit to routines and procedures during night hours. Experience in hospitality or security is helpful but not essential.

Responsibilities

• Respond promptly and professionally to guest requests and enquiries
• Maintain safety and security procedures throughout the night shift
• Carry out regular security checks across the hotel
• Provide general overnight support to hotel departments
• Assist with light maintenance or housekeeping tasks if required
• Set up meeting rooms and public areas as needed
• Serve food and beverages to guests during the night
• Check guests in and out when required
• Respond appropriately to emergencies, following hotel procedures
• Complete basic reports and handover notes for management

Job description

Cambridge Bar Hill Hotel, Signature Collection By Best Western

The Opportunity

We’re looking for a dependable and motivated Night Team Member to support hotel operations overnight and help ensure guests feel safe, comfortable, and well supported during the night shift.

This role is ideal for someone calm, reliable, and practical—who understands that reassurance, routine, and quiet efficiency are essential to a positive overnight guest experience.

Key Responsibilities

• Respond promptly and professionally to guest requests and enquiries
• Maintain safety and security procedures throughout the night shift
• Carry out regular security checks across the hotel
• Provide general overnight support to hotel departments
• Assist with light maintenance or housekeeping tasks if required
• Set up meeting rooms and public areas as needed
• Serve food and beverages to guests during the night
• Check guests in and out when required
• Respond appropriately to emergencies, following hotel procedures
• Complete basic reports and handover notes for management

Benefits

• Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
• Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
• Eye care
• Free legal & money advice
• Counseling sessions
• Hospital & death benefit plans
• Cycle to work scheme
• Wellbeing tips and support fitness videos
• Recipe ideas
• Advice on keeping active and healthy living
• Wellbeing podcasts and tv
• Breathing exercises
• 24/ 7 advice and support line
• Team reward & recognition
• Free meals on duty
• Free parking

Who This Role Is For

This role is well suited to someone who:

• Is reliable, responsible, and calm, especially during overnight hours
• Enjoys helping guests feel safe and reassured
• Is comfortable working independently while following clear procedures
• Takes pride in keeping environments tidy, secure, and well organised
• Has previous experience in hospitality, customer service, or security (helpful but not essential)

Hotel

Located right on the A14, just a mile from the M11 and 5 miles northeast from the heart of Cambridge, sits the Cambridge Bar Hill Hotel, part of the Signature Collection By Best Western. There’s a whole host of attractions nearby from Cambridge’s honey stoned museums and colleges to Newmarket racecourse and Duxford’s Imperial War Museum.

And, of course, there’s our gorgeous grounds including an 18-hole, par 72 golf course that has hosted professional tournaments including the PGA East Anglian Open.

The property boasts 136 bedrooms including family bedrooms for up to 5. Ideal wedding venue for up to 180 guests and 10 versatile meeting rooms for up to 200 delegates. An indoor swimming pool, fitness suite and treatment rooms - Sauna, steam-room, spa bath.

Our Grill, lounge and bar provides a wide selection of meals, from delicious burgers to steaks and salads

About Us

Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.

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