Nights Team Member NEW Posted today Studley £11.35 - £13.21 / hour

Berkshire News; Studley CP; Remote; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Free gym access

60% food discount onsite

Pension scheme

Career development through external/in

28 days annual leave

Cycle to Work

Discounts on Warner breaks

Employee assistance

Life Assurance

Free car parking

Family friendly policies

Refer a friend

Aslan reward portal

Discount platform

On-demand wages

Wellbeing support

Long service awards

Job summary

Warner Hotels’ Studley Castle in Warwickshire is seeking a Night Team Member to support reception and overnight operations. You will work with the Night Supervisor to ensure smooth service and safety while guests are on site.

No experience is required; we welcome your authentic self and will provide training. Enjoy benefits such as gym access, meals discounts, pension and opportunities for external qualifications.

Qualifications

• No experience required – just a willingness to learn and deliver great guest service.
• A focus on the guest journey and helping the wider team.
• Commitment to providing a friendly, welcoming atmosphere for night guests.

Responsibilities

• Assist reception and support overnight operations.
• Work with the Night Supervisor to maintain safety and smooth service during the night.

Skills

Customer service

Guest relations

Team player

Job description

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Up to £13.21 per hour (dependent on your age)

We have a fantastic opportunity for a Night Team MemberatWarner Hotels. As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel.Alongside the Night Supervisor and team you will be a key part of the smooth running of hotel during the night.

Warner Hotels don't just deliver holidays - we create moments where Guests (and team) feel alive, relaxed and inspired.

Why work with Warner Hotels?

• Free use of gym and leisure facilities
• 60% discounted food onsite
• Pension scheme
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 28 days annual leave per year (Inclusive of Bank Holidays)
• Cycle to Work Scheme
• 20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
• Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
• Life Assurance
• Free Car Parking onsite
• Family Friendly policies
• Refer a friend scheme
• Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
• Access to a discounts platform including a points based discount plan to increase your retail discounts
• Access your wages on demand through Aslan
• Employee Assistance Programme
• L&G Care Concierge
• Glow Getters and Long Service Awards

What are we looking for?

• A people person who would put the guest journey at the heart of everything they do.
• A willingness to learn and improve knowledge on customer service, our products and tailored selling.
• Someone who will care about the wider team and look to support wherever needed.

What skills do I need?

• No experience necessary – just a promise to come to work as your whole authentic self.

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [e-mail]